License & Detections Coordinator at Universal Music Group

| Santa Monica
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The License and Detection Coordinator (the "LDC") ensures UPPM Music uses are properly licensed; and in the event of infringement, works with legal on settlement details. The LDC will monitor usage detections via platforms such as BMAT and Tunesat to maximize the revenue generated by the collection of performance royalties and settlement of infringements.

Job Functions:

  • Through the monitoring of BMAT detections and CRM licensing, maximize revenue opportunities for the company by working in a coordinated effort with members of UPPM Brands (Killer Tracks, FirstCom, Elias Music) and the UPPM Billing and LegalDepartments to verify and settle infringements.
  • Coordinate and track Tunesat web-crawl infringement settlements globally, working with territory heads around the world to verify proper licensing and open valid infringement cases with vendor.
  • Create licensing reports for third-party providers to file performance claims with performing rights organizations on under-reported usage.
  • Track global issues within our detection platforms, liaising with vendors to ensure tickets are raised and problems and/or improvements are resolved in a timely manner.
  • Keep organized and detailed records on all pending and settled cases.
  • Assist Director of Administration and Operations on contract creation overflow for Killer Tracks and FirstCom Sales teams, as well as client engagement reports.
  • Perform other related job duties as directed by Sr. Management

Job Requirements:


  • Computer skills, including but not limited to an advanced knowledge of Microsoft Word, Excel, and Outlook, as well asexperience with any CRM Sales platform (e.g. MS Dynamics, SalesForce or Sugar).
  • Attention to detail: strong organizational and time management skills and an ability to work amid distractions and interruptions.
  • Highly developed problem solving and decision-making abilities.
  • Possess good customer service: polite and courteous manner, cooperative attitude and team-oriented.
  • Ability to be flexible, adapt to changing needs/objectives and multitask.
  • Ability to work with very little supervision.


  • Minimum 3 years in an administrative capacity.
  • Music/Entertainment experience a plus.
  • Experience in contract administration/review a plus.


  • University/College Diploma or equivalent.

Universal Music Group is an Equal Opportunity Employer.


This job description only provides an overview of job responsibilities that are subject to change.

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Technology we use

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UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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