At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans don't get the care they need, and prices just keep rising. We started with prescriptions, and we've helped over 100 million Americans save over $15 billion to date. Now, we're aiming to tackle all of healthcare. GoodRx is a profitable business funded by top-tier investors; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix problems. If you share our belief that you can do well by doing good, let's talk.
About the Role 

GoodRx is looking for a hands-on IT System Administrator to join the Corporate IT team to provide support to the organization. This individual will report to the IT Manager and be tasked with systems administration, network configuration, and end user service and troubleshooting. The IT System Administrator will be a team player who is excited to learn new technologies and provide stellar customer service to our organization members. 

Responsibilities:

• Be part of a close-knit team supporting all IT systems, including network infrastructure, workstations, printers, VOIP telephone system, corporate VPNs, directory services, videoconferencing, etc.
• Conduct hardware and software evaluations. Provide technical analysis and implement systems to meet the company’s IT goals
• Continuously look for opportunities to improve and enhance the company’s IT offerings
• Install new software releases, system upgrades, evaluate and install patches and resolve hardware and software related problems
• Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to IT
• Inventory and provide accounting for resources including software, server, laptops, and other IT equipment.
• Support, monitor, test, and troubleshoot hardware and software problems
• Assist the IT Manager and Security and Compliance team with other related projects and assignments as requested 

Skills & Qualifications:

• Bachelor’s Degree in Computer Science preferred with at least 3 years of hands-on experience, or 5 years of relevant experience and certifications
• Advanced knowledge in Google G Suite administration using tools available in Enterprise Edition
• Advanced knowledge of wired and wireless networking technologies such as 802.1x, Site-to-Site VPN connectivity between on-premise and cloud-hosted VPC network
• Advanced knowledge of Microsoft Windows Server family, Active Directory, VPN configurations and client setup, firewalls, and network switches
• Experience providing support and troubleshooting issues on Mac and Windows based hardware and operating systems
• Knowledge of general office software and services such as Microsoft Office, Adobe CC, Slack, etc.
• Experience with JAMF, JIRA, NetSuite, Palo Alto Networks, or Cisco equipment is a plus
• Strong project management skills: able to scope, plan, prioritize and follow up deliverables, including working with vendors and consultants
• Great problem solving and troubleshooting skills. Ability to break down problems and follow them to a logical solution
• A strong customer-service driven attitude with an understanding of the critical role our IT infrastructure serves to company success
• Excellent organization and communication skills and ability to adapt and adjust to a fast-paced environment
• Ability to lift and carry up to 50 pounds

About GoodRx
GoodRx is the country's leading marketplace for affordable and convenient healthcare. The company offers the most comprehensive and accurate resource for prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast. More than 12 million consumers use GoodRx each month to find current prices and discounts for their medications. Since 2011, Americans with and without health insurance have saved more than $15 billion using GoodRx – more than $5 billion in 2019 alone. With GoodRx Care, Americans can get an online medical visit with a skilled physician for fast and easy treatment, prescriptions, and lab tests for routine medical issues. GoodRx is the #1 medical app on the iOS and Android app stores and tens of thousands of doctors recommend GoodRx to their patients. For more information, visit www.goodrx.com.