IT Support Specialist

| Greater LA Area
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Are you someone who is eager to challenge the traditional norms common in the workplace and envision new employee experience? Do you dream about helping organizations grow and individuals realize their full potential at work and beyond?

If you describe yourself as someone passionate about people and eager to break the mold on the traditional way of working, this is the job for you! VideoAmp is on a mission to create the best employee and workplace experience where people can bring their whole self to work every day. We believe that accomplishing something great requires a special group of people who work hard, drive results and have a blast while doing it - people who challenge the status quo and embody our values. People who say “I’ll find a way” instead of saying “it can’t be done.”

We are looking for an IT Engineer who will be responsible for administering and supporting a MacOS and Windows environment. This will include the administration of multiple corporate applications including SSO, video conferencing, Atlassian, Github and various other in-house applications. In addition to providing these services, they will assist in tasks such as office moves, laptop imaging, and inventory management.You are passionate about all things data and tech, and have extensive knowledge of the digital space. You are accomplished in the areas of information technology management and support and you are ready to support the strategic objectives of a highly cross-functional organization. 

RESPONSIBILITIES:

  • Manage Tier 1/2 support tickets and follow proper escalation paths.
  • Provide onsite and remote desktop assistance to identify and resolve issues with Windows, Mac OS, iOS, and Android platforms.
  • Provide support for audio visual equipment and conference rooms.
  • Responsible for the stability and growth of office infrastructure through effective risk management, disaster recoverability and long term scalability of these core systems.
  • Working with contractors and vendors for external support and repairs.

QUALIFICATIONS:

  • 3+ years of administration, design and support of MacOS/Windows environments - analyzing, troubleshooting, and resolving issues with application and networking issues.
  • Ability to work collaboratively in a team environment
  • Excellent written and verbal communication skills.
  • Strong ability to diagnose problems and a self-starter.
  • Bachelor’s degree in IT related field or relevant work experience

PERKS:

  • Unlimited paid time off each year
  • Annual vacation stipend
  • Onsite gym, fitness classes and personal trainer 
  • Casual dress code
  • Kitchen stocked with healthy snacks 
  • Health, dental and vision benefits
  • Parental leave
  • Epic growth

ABOUT 

At VideoAmp, we believe in challenging advertising paradigms to maximize value for clients. We do this by enabling companies to execute on business outcomes across their media investment instead of more traditional media metrics. VideoAmp is the software and data solutions company powering the convergence of the linear TV and digital video advertising. Our solutions connect linear TV viewership with addressable data assets to benefit the marketing and media industries. This enable marketers and content owners to holistically plan, transact, and measure deduplicated audiences across digital video, OTT, connected and linear TV advertising.

Come and join us!


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TypeScriptFrameworks
    • KafkaFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • DrupalCMS

Location

Located adjacent to Santa Monica in the heart of West Los Angeles; 10 Freeway and Expo Line in immediate area.

An Insider's view of VideoAmp

What’s the vibe like in the office?

With a focus on culture and empowerment, we all have the freedom to be impactful, create value, and pursue a meaningful career in a fast growing space. I start every day energized by the people around us and excited for the challenges ahead.

Eric

VP OF ENGINEERING ENGINEERING

What are some things you learned at the company?

Every day I learn something new. I'm inspired by those around me. I believe in our products and the value we provide. Everyday we are challenged. We constantly improve. We have integrity. It's the dream. VideoAmp.

Carly

SALES DIRECTOR REVENUE

What are VideoAmp Perks + Benefits

VideoAmp Benefits Overview

We believe that being a great company means having a great team. That’s why we consider it our responsibility to create a solid foundation for well-being both inside and outside the office. Through our four pillars of greatness, we support our people’s health, family life,
teamwork, and growth.

Here’s how:
Social Hours
Team Bonding Events
Game Nights
Referral Bonuses
Generous Parental Leave Policy
Employer Paid Health Insurance
Employer Paid Life Insurance
401k Plan
Annual Family Vacation Stipend
Unlimited PTO
Babysitter Fund
Pet sitting Fund
Onsite Personal Trainer
Healthy Snacks
Fitness Challenges

Culture
Volunteer in Local Community
Eat Lunch Together
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team Workouts
Videoamp's team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Some Meals Provided
We sponsor $5.00 a meal - up to 15 weekly.
Happy Hours
Happy hours are hosted On occasion .
Parking
We offer employees Paid on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is Occasional bring your pet to work days.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and Learns
Cross-Functional Training Encouraged
Promote from Within
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