Head of Services

| Greater LA Area
As an integral part of the executive leadership team, the Head of Services is responsible for the strategy, growth and day to day leadership of Hawke’s 5 service channels (Lifestyle Marketing, Media Buying, Creative, Strategy, Content).
The Head of Services (HOS) is cognizant of Hawke’s short, mid and long-term goals and uses this understanding & knowledge to achieve the strategic goals and objectives on a year over year basis. The HOS will also be a central figure in assisting the executive leadership team in the future development of each services’ business and operational plans.

Your Responsibilities:

  • Assures business objectives are being defined and achieved by establishing and continuously monitoring, evaluating and analyzing key metrics
  • Leads strategic, high-volume experimentation on all current, future and potential service channels
  • Works cross-functionally with Finance, Sales, Operations, and Marketing to ensure profitable growth of each of Hawke’s service departments and constituent service offerings – including but not limited to development of new offerings, reduction of under-performing lines of business, sales enablement, marketing coordination and responsible hiring & sales forecasting.
  • Creates processes to ensures the client’s message is distributed across channels and to targeted audiences in order to meet sales objectives
  • Coordinates with all service channels to develop integrated solutions and expand Hawke service offerings to clients
  • Maintains operational oversight of each service channel
  • Oversees service leadership to develop and grow key positions into stronger leaders
  • Develops strategies and tactics to improve operational efficiency and effectiveness
  • Develops strategies and tactics to improve current services provided to clients and identifies new service offering opportunities
  • Oversees preparation of internal budgets and budget variances for the service channels
  • Provides financial forecasting and analysis to support service goals and creates comprehensive service offering and operational reports

Skills and Experience:

  • Minimum of a bachelor’s degree
  • Strong operations background, preferably with an agency
  • Impeccable communicative skills (written and verbal)
  • Sound judgement and ability to maintain confidentiality
  • Excellent organizational skills

What Hawke Offers:

  • A ridiculously awesome work environment - equal parts laid-back startup and motivated meritocracy
  • An executive team that has scaled startups in the past 
  • Tons of training opportunities, including weekly education, book clubs, online courses, paid live courses, and a highly skilled team to learn from/with
  • Great opportunities to grow your technical skills and grow into a leader in the creative space
  • 401K, Healthcare, Vision, Dental and unlimited vacations (we value performance and reward accordingly!)
  • Dog friendly environment

Our outsourced CMO value prop is taking the digital marketing world by storm. It’s why we’re one of Inc.’s fastest growing companies in the country. We’ve got no plans to slow down anytime soon, and we’re staffing up our marketing team to support our scaling operations. At Hawke, we work hard, but we chill harder - we’re proud to be one of Glassdoor’s 50 best places to work in the country!

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Location

We are located in Sawtelle, which is home of some of the best Ramen in the world. Plus, the office is right off the metro making it easily accessible!

An Insider's view of Hawke Media

How would you describe the company’s work-life balance?

Hawke is uniquely indicative of the "real" world. You get what you put in. You aren't micromanaged but are encouraged to be proactive and prevent burnout where you can. It's a really collaborative environment and we all work really hard, but leadership also stresses that when we take that mental break, we really take it.

Lilah Abrams

Account Manager

What does your typical day look like?

The best part about working at Hawke is that I have complete control over how my day is scheduled. I don’t have a “typical day” because every day is so different. Some days I’m sitting (or standing!) at a desk doing phone interviews, and some days I’m working on a side project for the recruiting team while lounging in a bean bag chair.

Lizzie Maher

Recruiter

What are some things you learned at the company?

The company as a whole fosters a culture of learning and growth. I came to Hawke with the notion that I was a decent digital marketer, but I have found that there is never too much you can learn. With the ever changing world of marketing and technology, you have to stay invested in education and should always stay hungry for knowledge.

Bryce Henley

Strategist

What is your vision for the company?

As Head of People Ops my vision is focused internally. I envision Hawke to be an agency where employees feel equally empowered and supported. An agency where a sense of eternal wonder coupled with execution is valued, where diligence is enjoyed and rewarded and where all HR practices are built on these principles.

Lindsay Tripode

Head of People Operations

What’s the vibe like in the office?

Hawke is made up of a really diverse group of people from all walks of life, and it's super evident in how we operate. Everyone is approachable and really easy to get along with. It's technically even in our motto,  "Get $#!+ Done, Learn Quickly and Be Cool."

Stefan Kalczynski

Strategist

What are Hawke Media Perks + Benefits

Hawke Media Benefits Overview

A ridiculously awesome work environment - equal parts laid-back startup and motivated meritocracy

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Unlimited Vacation Policy
We value performance and reward accordingly!
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Dog friendly office, beach days, company retreats, sports leagues, yoga, company-wide meetings, guest speakers
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Tuition Reimbursement
We reimburse up to $1500 toward education in your field
Promote from within

Additional Perks + Benefits

At Hawke Media, we have three simple rules to live by:

Get $#!+ Done
Learn Quickly
Be Cool

This is what drives us to constantly improve as marketers, coworkers, and human beings. It’s why our clients love us and how we earned Glassdoor’s “Best Places to Work” for 2017.

If you think you have what it takes to join the fastest growing digital marketing agency in the country, check out our current openings.

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