This is a hybrid job requiring availability to be work in DTLA 2 days a week as needed.
"NiceSeats" is a premium, sustainable seat cover designed to deliver the luxury of clean in the travel space. We’re a fast growing, female owned small business looking for an Operations/ Executive Assistant, with an entrepreneurial spirit and desire contribute your ideas and skills, to the growth and development of our company. About the Role: This position will provide various administrative support and right-hand assistance to the owner with various aspects of the direct to consumer and wholesale sides of the business. E-Com and EDI based B2B business operations, customer service. Marketing experience would be very welcome. The only thing that is mandatory is experience with EDI and E-Com. We can build the position around the skills you have in addition to these 2 prerequisites.
You Would:
- Perform daily operational functions on vendor portals such as Shopify, Etsy and Amazon. (ie.. Inventory restocking, customer service messages, settings and configurations, shipping labels)
- Manage daily EDI(DataTrans-EDI) reports for our B2B partners- Target, Macy’s Bloomingdales and Anthropologie.
- Manage order inflow through Shipstation and ensure orders are being fulfilled within service level. Troubleshoot any issues/errors that arise.
- Assist with trade shows/unique markets events that NiceSeats attends.
- Maintain organization using Monday.com for requests needed from vendors, freelancers, potential prospects and more.
- Responsible for daily inventory management and alerting founder when reorder is needed.
- Research shipping carriers and rates internationally.
- Add products/ create UPC codes on GS1 & OpenText as needed
- Oversee customer correspondence daily via Gorgias, which is typically light.
- Source and manage freelance hires such as social media manager, advertising manager, content creators.
- Facilitate requests between freelance departments and buyers for various content such as images, SKU’s and line sheets.
- Build and implement procedures for various departments to streamline work flows.
- Grow our community by implementing various strategies such as growing affiliates, researching marketing offers we receive,
You Have:
- Strong understanding of B2B management
- Familiarity with tasks and platforms mentioned above
- Proficient in the Microsoft Office Suite, Shopify, Amazon
- Organizational and planning skills
- The ability to work both independently and as a member of the team
- Good writing and speaking skills
- Klaviyo email marketing experience a plus
Our Benefits:
- Flexible virtual/ in-person hybrid work week. (1 day a week in office)
- Vary your tasks based on your strengths.
- Strengthen your insight into many aspects of small business operations.
- Be part of a small team; work with an adventurous spirit; think and act like an owner- operator!
In 2021 our goal is to deliver the luxury of clean by growing our B2B accounts and introducing our product for the first time to hundreds of thousands of travelers based in the US and Canada.