Head of Logistics and Supply Chain at Appetize

| Greater LA Area
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Appetize Technologies, Inc. is looking for a qualified Head of Logistics to join our growing Operations Team. This role is a blend of Demand Planning, Vendor Relations, Sourcing, Order Management, Shipping, Asset Management and Warranty Servicing. Candidate should have significant experience with Logistics at scale along with strong problem solving capabilities and a willingness to embrace challenges as we continue to grow as an organization.

You will play a vital part in evolving our logistics function, including enhancing and owning our Demand Planning function, as well as deepening our relationships with our hardware vendors and 3PL providers, as well as continue to scale our shipping and order management by implementation of new processes and tools. You will work across the organization, interfacing with sales, implementation, customer success and payments teams to ensure we understand hardware needs and are hitting fulfillment timeframes. You will also work closely with Product, Sales and Finance as we develop our next-generation solutions in the Mobile Point-of-Sale space.

Responsibilities:

● Manage day to day Logistics and Supply Chain operations, including asset management, warranty replacement/RMA, ordering, assembly and shipping of POS Hardware to fulfill Client orders.

● Own Demand Planning function, collecting hardware needs from our sales teams and translating those into POs from our vendors.

● Manage leasing and warranty programs to continually increase efficiency and minimize costs

● Work closely with Sales, Finance and the Operations team to develop forecasts and ensure accuracy and timely delivery of correct hardware for installation.

● Enhance systems and process for Inventory and asset management, forecasting, and RMA

● Assist management in implementing appropriate technology and processes to improve accuracy and efficiency of asset receipt and distribution over the long term

● Responsible for coordinating with Finance to perform regular inventory audits and manage inventory to company standards.

● Develop new and enhance existing operational models in order to improve efficiency, customer experience, and drive potential savings.

● Act as subject matter expert on hardware products and usage in-market

Requirements

Key Skills/Requirements:

● 4 year degree (Bachelor Degree) required

● 8+ years of general logistics, demand planning, asset management and supply chain strategy experience

● Experience working with hardware manufacturers to develop new solutions and bring to market

● Strong negotiation and project management skills.

● Excellent teamwork skills including written and verbal communication with both internal and external audiences

Benefits

Appetize is the leading Enterprise Cloud Point of Sale (POS) and management platform for food service and retail. We're trusted by many of the world’s most well known and highest volume businesses, including sports and entertainment venues, theme parks and attractions, restaurants, retailers, education campuses, and business cafeterias. Based in Silicon Beach, CA, we have over 300 employees dedicated to developing cutting-edge technology that’s replacing outdated legacy systems and helping enterprises better their guest experience, future-proof operations, and driving financial performance.

At Appetize our employees are at the core of everything we do. As the company continues to grow, our team is dedicated to attracting and retaining top talent who are smart, mission-driven, and share a common goal of continuous innovation. We believe that the success of our product depends on the success of our team. From fully covered medical benefits, monthly standups highlighting individuals' accomplishments, Waffle Wednesdays, and more, we’re dedicated to making this the best place to work!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • PHPLanguages
    • PythonLanguages
    • ReactLibraries
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • PardotEmail
    • SalesloftEmail

Location

6601 Center Drive West , Los Angeles, CA 90045
Why Appetize is at a Unique Turning Point for Engineers to Join and Lead
Watch

An Insider's view of Appetize

What’s the vibe like in the office?

I started at Appetize when it was (literally) in a garage as one of the first 10 employees. Even as the company with over 300 employees, it has never lost its startup charm. Everyone up the ladder is approachable and truly fun to be around – both inside and outside of work. It’s my first job where I don’t know how many hours are left in the day!

Mike

Director of Business Systems

What are Appetize Perks + Benefits

Culture
Eat lunch together
Daily sync
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
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