Executive Coordinator

| Santa Monica

We are looking for an Executive Coordinator to provide excellence in responsiveness and high-quality receptionist services in support of the Executive Offices. The ideal candidate will have a professional, confident, courteous and welcoming demeanor and appearance to executives, staff, visitors, callers and Universal Music Group talent.

Job Functions:

  • Represent Universal Music Group as the "first impression" by greeting visitors and clients and contacting appropriate staff
  • Develop comprehensive understanding of UMG's business, organization, employees and familiarity/sight recognition of executives and top management
  • Greet visitors and employees who enter executive lobby; takes initiative to anticipate needs of guests and staff, including providing refreshments and timely and effective coordination with a variety of concierge service requests (excellent customer service skills)
  • Manage multiple phone lines with ease and complete accuracy, and assure that all external and internal calls are handled quickly and effectively, including taking messages, transferring to voicemail, paging or otherwise assisting callers
  • Handle sensitive information on a regular basis; able to maintain strict confidentiality
  • Open executive offices every morning
  • Schedule conference rooms
  • Manage audio/video equipment for reception area
  • Arrange coverage for breaks
  • Accept and distribute packages and deliveries
  • May be asked to work occasional overtime
  • Strong interest in music industry desired
  • Light lifting up to 30 lbs., and frequent standing or walking may be required
  • Reports to supervisor or manager

Job Requirements:

Skills/Abilities:

  • Must handle conflict with composure and professional communication & language (ability to deal with challenging and/or demanding people)
  • Excellent and effective time management skills; multi-tasking; quick and responsive
  • Self-motivated; ability to work independently and proactively and set priorities with regard to managing own workload; seek opportunities to improve position responsibilities and processes
  • Must be organized and keep work area clean and clutter free
  • Proficient in Microsoft Office, including Word, Excel and Outlook (including Calendar function)
  • Miscellaneous administrative responsibilities and special clerical projects as required (faxing, copying, filing, mailing, typing, company directories, issue passes and parking)
  • Must adhere to work hours and arrive to work promptly, as requested

Experience:

  • Entry-level; 0-2 years' experience required

Education:

  • High school diploma or equivalent

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.


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Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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