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Dispatcher

| Culver City

Thousands of car owners entrust Getaround to safely handle and rent out their cars every single day. As a Getaround Regional Dispatcher, you will help direct fleet resources in the field in real time. As a result, your actions and decisions will directly affect the success of our business. You will be dispatching the fleet team to handle infleeting appointments that directly impact our growth as well as organizing the fleet team around handling and servicing cars throughout all of our Los Angeles & Orange County market. This means one day you'll be scheduling the Field Specialists to take an owner’s car in for servicing, and the next, dropping off a Tesla Model S for a recharge.

We're looking for forward-thinking, ambitious, and passionate individuals who can grow with our team. You’ll be empowered to make a difference in the lives of thousands of people every day. We need you to be willing to focus and contribute, and have a dedicated approach to getting the details right.  Above all else, you are passionate about Getaround's mission to bring peer-to-peer car sharing onto the global stage.

What you'll be doing

  • Dispatching and monitoring our Field Specialists on a day-to-day basis using real time data across multiple markets
  • Working with the fleet team to analyze and prioritize daily operational goals and timelines
  • Prioritize daily activities based on emergencies during shift
  • Communicate with our Field Specialists using our dispatch tools
  • Schedule and dispatch Field Specialists to service vehicles at certified vendors according to customer requests, specifications, or needs, using our dispatch tools
  • Working with the Customer Happiness Management team to dispatch and handle real-time incidents
  • Provide critical feedback and support to improve operational efficiency

What you'll need

  • 1-3 years experience in an operational role, ideally at a startup 
  • Strong organizational skills and the ability to multitask: As a dispatcher you will be moving a lot of people around at the same time, tracking their movements and looking out for what they need
  • Ability to learn quickly, adapt, and work well under pressure
  • Ability to work on weekends and early/late shifts
  • Strong work ethic, attention to detail, and punctuality
  • Strong presence with excellent verbal and written communication skills
  • You can work well as an individual and in teams
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Location

WeWork One Culver, Culver City, CA 90232