The Reverse Logistics Director is responsible for the global process of moving goods from their typical final destination for the purpose of capturing value, proper disposal, remanufacturing or refurbishing activities. The Reverse Logistics Director will be the global head of reverse logistics, liaise with multiple teams, manage a small local team (USA), and will be reporting to the VP of Global Supply Chain.

What You'll Do

• Develop global reverse logistics program
• Manage 3PL (or similar) relationships
• Facilitate the flow of product and data
• Manage a team to oversee returns and liaison with QC and Product Development
• Ensure product is tracked through the reverse supply chain
• Act as liaison between Ring and 3PL’s to supervise WIP, work order requirements, issue/project status and coordinate and collaborate with management on resolution of issues
• Assure daily, weekly and monthly reports and metrics are communicated from global 3PL’s to Ring. Develop standard formats on all global reports
• Partner with finance to ensure the 3PL is executing in accordance with established cycle-counts procedures, inventory adjustments processes, and Service Level Agreements (SLA)
• Work with all stakeholders to develop b-stock / refurb / off-price sales channel
• Ensure consistent and efficient service and performance is achieved, and quality and cost expectations are tracked

Basic Qualifications

• Bachelor’s Degree
• 7+ years of experience in Logistics, ideally Reverse Logistics
• 7+ years of experience with consumer electronics
• Proficiency with implementing processes improvement
• Project management expertise
• Excellent verbal and written communication skills

Preferred Qualifications

• MBA
• Six Sigma (Green Belt or higher)
• Apics certification (CPIM, CSCP, CLTD)
• Range of skills from high level strategic thinking to creative and detailed execution
• Exceptional organizational skills
• Self-motivated with critical attention to detail, deadlines and reporting

About Ring Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro, Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com. With Ring, you're always home. Ring LLC. is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.