Director of Information Technology at King's Hawaiian (Greater LA Area, CA)

| Greater LA Area
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Joining King's Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you're excited to rise with our team, come and join our `ohana!
The Director of Information Technology manages a team of Infrastructure & Security and Enterprise Applications team. This role, through strategic planning, ensures that our enterprise applications support critical business operations and strategic goals. The Director of Information Technology leads, develops, and manages the infrastructure and enterprise applications teams in delivering projects, solutions, and enterprise application support to King's Hawaiian. This role will work directly with business leaders, application vendors, IT services partners, and the CIO to develop relationships and partnerships that are benefit King's Hawaiian business operations.
As we grow the Director of Information Technology will focus on development, deployment, and support of software applications enabling the King's Hawaiian Digital Transformation and its business process optimization. As such, the person in this role needs to have a good balance between technical knowledge and business process orientation/understanding. As part of the Data and Technology Services leadership team, this position is also expected to contribute to development of people, process, technology.
Leadership and Strategy Responsibilities
  • Lead the enterprise applications organization to successful delivery of business outcomes
  • Manage the functional and technical budget, with ongoing focus on personnel, vendor, and capital expenditures
  • Build strong working relationships with business leaders to ensure software engineering teams meet expectations and contribute to achievement of business goals
  • Collaborate with Data & Technology Services and business leaders to develop short- and long-term strategic plans
  • Support and facilitate innovative and experimental software development work to test new ideas, within bounded cost and time frames
  • Provide leadership, vision, and direction for the software engineering organization
  • Work with architects to design, manage, and/or execute roadmaps
  • Be a champion for Data Governance with Enterprise Applications and ensure the team is maintaining good data practices
  • Explore innovations and trends in technology for institutional applicability

Talent Management Responsibilities
  • Develop workforce strategy to meet the organization's current and future technical and functional needs through developing, hiring, and/or sourcing talent
  • Manage resource allocation across teams to maximize business impact of resources and ensure each team has the skills and capabilities needed to achieve its objectives.
  • Manage functional and technical talent, playing a key role in performance management and compensation processes, role and competency definition, and diversity, equity, and inclusion initiatives.
  • Partner with People department to create learning and development opportunities aligned to the organization's skill and capability needs, and to provide rewarding career paths for Enterprise Apps functional and technical staff
  • Recruit and hire talent to address new needs and skill gaps
  • Facilitate collaboration and partnership across the enterprise apps teams and stakeholders
  • Build a culture that supports learning, collaboration, transparency, and inclusiveness
  • Manage employee engagement and promote a compelling employee value proposition to retain software engineering staff

Oversight Responsibilities for Infrastructure and Enterprise Apps Team Activities
  • Develop and implement technology strategies that align with King's Hawaiian business goals and objectives
  • Oversee the day-to-day operations of the Data & Technology Services department, including technical support, system administration, network administration, cybersecurity and data management
  • Champion best practices and modern software development methods and tools
  • Lead software engineering teams and other stakeholders to set goals for improving code quality, maintainability, security, and scalability. Monitor progress against these goals
  • Implement and manage software development status reporting, metrics, and benchmarks
  • Manage collaboration with Infrastructure and Operations to ensure software performs well in production and meets SLAs
  • Work with the Chief Information Officer to ensure software is effectively secured and that risks are mitigated
  • Oversee management of relationships with consultants, vendors, and contractors and support negotiation of statements of work and business terms with suppliers
  • Collaborate with Infrastructure and Security, Business Solutions, DTS Ops and Governance and Business Transformation and Data & Analytics leaders, oversee DevOps processes and practices, including automating the handoff of code releases from development to operations

  • Bachelor's or master's degree in Computer Science, Engineering, or related field
  • Overall 12+ years of experience in technology leadership, with a proven track record of delivering complex IT projects and initiatives
  • Overall of 10+ years of ERP implementation and application development, deployment, and support, with at least 4+ years of experience managing architects; preferably in food manufacturing environment
  • Strong knowledge of network infrastructure, data management, and cybersecurity
  • A supply chain and manufacturing process background a plus
  • Strong business analysis and process reengineering skills
  • Portfolio and project management experience
  • Strong familiarity with various SDLC methodologies
  • Open and effective communication style, excellent public presentation skills, and the ability to interact with, and influence, key stakeholders
  • Proven ability to solve business problems using technology and/or analytics
  • Ability to influence, lead and mentor Data and Technology Services professionals King's Hawaiian is an equal opportunity employer.

  • Understanding and management experience of SAP or other tier1 Enterprise Resource Planning System
  • Experienced in managing systems implementation, development, operations, maintenance and support
  • Computer programming languages, utilities and applications used in Consumer Product Goods
  • Understanding of good data management practices, data governance, data warehousing and reporting.
  • Understanding and management experience of Web application development, maintenance and integration
  • Advanced principles and techniques of systems analysis, design, programming, and documentation
  • Understanding and management system backup, system continuity, data protection, and security techniques
  • Principles and practices of supervision and training, planning and budgeting
  • Interpersonal skills using tact, patience and courtesy
  • Plan, organize and direct daily operations of assigned areas
  • Analyze and evaluate data processing programs and make recommendations/modifications
  • Perform difficult and complex programming in the analysis of systems requirements and development of computer applications
  • Verbal and written communication skills
  • Well-developed interpersonal skills and the ability to work well independently as well as with co-workers, peers, management team, and executives
  • Ability to handle multiple competing priorities effectively and efficiently
  • Ability and desire to work in a dynamic, fast-paced, and agile team environment
  • Prioritize and schedule work
  • Meet schedules and timelines
  • Analyze situations accurately and adopt an effective course of action
  • Establish and maintain cooperative and effective working relationships with others
  • Must possess a high degree of integrity and ability to maintain confidentiality

Pay Range: $185,00-$265,000
King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.
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1411 West 190th Street, Torrance, CA 90505

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