Director of DMV, Titles & Registration

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Fair is a new way to shop, sign and pay for your next car—all on your phone. It gives customers the freedom to drive the car they want for as long as they want without a loan, long-term commitment, or even physical paperwork. Imagine never having to borrow money for a car again. 

At Fair, our name says it all. It’s the way we treat our customers, our partners and our fast-growing family of employees. We believe in hard work—and that it should be rewarded. That’s why we offer equity incentives, education reimbursement, 100% coverage of medical, vision and dental premiums for employees and their families, 100% paid parental leave for 4 months, cell phone reimbursement, 401(k) retirement plans, and free lunch five days a week for every employee. The way we see it, it’s better to be more than fair than not to live up to our name.

Fair is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We are fully focused on equality and believe deeply in the diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

Who You Are:
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You have a go-getter mindset and passion for the automotive industry while working in a high growth environment at an early stage and well-funded startup. Our team is small but growing, so your role is crucial to the future growth plans of the business. 
What You'll Do:
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  • Direct and manage the daily coordination of the titles and registration process
  • Provide strategy to ensure we consistently meet KPIs 
  • Onboard new vendors and analyze vendor performance to ensure that they are abiding by our contracted agreements
  • Identify areas of improvement with current processes as well as with the vendor and team's performance
  • Maintaining knowledge of DMV laws
  • Communicate with vendors to resolve any breaks in process
  • Ability to work with internal and external stakeholders to ensure timely receipt and processing of all titles and registration work

What You'll Need:
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  • Bachelor's Degree or equivalent experience
  • 5+ years of experience managing teams in multiple locations
  • 5+ years of DMV & titles and registration industry 
  • Proficient with Microsoft Excel and Google Sheets
  • Adaptable to process and system changes
  • Detail oriented with ability to make good judgements and solve problems
  • Effective time management and strong organizational skills
  • High-level of autonomy required
  • Effective oral and written communication, interpersonal, planning, and organization skills; strong follow-up skills
  • Strong analytical, and leadership skills; project management is a plus

What You’ll Get:

  • 100% coverage of medical, dental & vision benefits for employees AND their families
  • Equity incentives (it’s only Fair that we are all owners of the company)
  • Unlimited vacation package
  • Daily catered lunch and fully stocked kitchen
  • Cellphone reimbursement
  • 401(k)
  • Green commuter benefits (1 block from Light rail)
  • Paid parking
  • Employee referrals rewards
  • Diverse & inclusive culture
  • Leadership & mentorship programs
  • Discount on Fair cars


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