Who We Are

At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved auditing platform by our customers. This is how we have become one of the 100 fastest-growing tech companies in North America for the second year in a row by Deloitte!
AuditBoard is the leading cloud-based platform transforming how enterprises manage risk. Its integrated suite of easy-to-use audit, risk, and compliance solutions streamlines internal audit, SOX compliance, controls management, risk management, and information security compliance. AuditBoard’s clients range from prominent pre-IPO to Fortune 50 companies looking to modernize, simplify, and elevate their functions.

Who We Are Looking For

The Accounting Department is looking for a Billings and Collections Specialist to help our organization grow! As a Billing Specialist you will undertake a variety of financial and non-financial tasks. Your main goal will be to help guarantee the company’s revenues. You will be responsible for issuing the necessary paperwork for onboarding new Clients along with processing of incoming payments.

Main Job Duties Include

• Create and distribute  invoices to customers in accordance with contract terms
• Manage the status of accounts and balances and identify inconsistencies; manage cash applications and check the validity of debit accounts
• Process credit memos and invoice adjustments 
• Update accounts receivable database with new accounts or customer details 
• Ensure all clients remain informed on their outstanding debts and deadlines
• Provide solutions to client invoicing or collections issues
• Identify delinquent accounts, manage the dunning process and initiate outreach efforts to encourage timely collection
• Report on collection activity and accounts receivable status
• Complete vendor setup forms and vendor portal/PO process set up
• Work with the Sales and Success teams in an effort to collect past due receivables
• Engage in sometimes difficult conversations while maintaining an always-professional and customer-first attitude
• Develop and maintain process/training documentation for improving billing procedures
• Participate in monthly Accounting Close activities as needed (AR reconciliations, Bad Debt Reserves) 
• Assist with general operational projects and issues as needed

Requirements

• 1-2 years of experience as a Billing Specialist or similar role
• Proven written and interpersonal skills that come with a customer-facing role. Takes an active interest in increasing customer happiness and deepening customer relationships
• Passion for numbers and financial data
• Excellent knowledge of MS Office 
• Detail oriented with high standards to accuracy
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• BS degree in Finance, Accounting or BA
• Self-motivated, proactive, energetic team player
• Experience with NetSuite and Salesforce preferred
• You’ll be launching a career at a well-funded, hyper-growth SaaS tech company

Perks:

• You’ll be launching a career at one of the fastest growing SaaS companies in North America!
• Unlimited Access to LinkedIn Learning
• Additional stipend for learning courses or certifications
• Celebrate your birthday with the day off
• Charitable giving - get paid to volunteer for a day
• Stock options
• Wellness stipend to keep your mind and body healthy
• Bonus program
• Medical, dental, and vision coverage for full-time employees
• 3 weeks of Paid Time Off and 9 holidays per year
• 401k to save for your future
• Fun company and team outings - Coming soon!