Billings and Collections Specialist

| Greater LA Area
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Who We Are

At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved auditing platform by our customers. This is how we have become one of the 100 fastest-growing tech companies in North America for the second year in a row by Deloitte!
AuditBoard is the leading cloud-based platform transforming how enterprises manage risk. Its integrated suite of easy-to-use audit, risk, and compliance solutions streamlines internal audit, SOX compliance, controls management, risk management, and information security compliance. AuditBoard’s clients range from prominent pre-IPO to Fortune 50 companies looking to modernize, simplify, and elevate their functions.

Who We Are Looking For

The Accounting Department is looking for a Billings and Collections Specialist to help our organization grow! As a Billing Specialist you will undertake a variety of financial and non-financial tasks. Your main goal will be to help guarantee the company’s revenues. You will be responsible for issuing the necessary paperwork for onboarding new Clients along with processing of incoming payments.

Main Job Duties Include

  • Create and distribute  invoices to customers in accordance with contract terms
  • Manage the status of accounts and balances and identify inconsistencies; manage cash applications and check the validity of debit accounts
  • Process credit memos and invoice adjustments 
  • Update accounts receivable database with new accounts or customer details 
  • Ensure all clients remain informed on their outstanding debts and deadlines
  • Provide solutions to client invoicing or collections issues
  • Identify delinquent accounts, manage the dunning process and initiate outreach efforts to encourage timely collection
  • Report on collection activity and accounts receivable status
  • Complete vendor setup forms and vendor portal/PO process set up
  • Work with the Sales and Success teams in an effort to collect past due receivables
  • Engage in sometimes difficult conversations while maintaining an always-professional and customer-first attitude
  • Develop and maintain process/training documentation for improving billing procedures
  • Participate in monthly Accounting Close activities as needed (AR reconciliations, Bad Debt Reserves) 
  • Assist with general operational projects and issues as needed

Requirements

  • 1-2 years of experience as a Billing Specialist or similar role
  • Proven written and interpersonal skills that come with a customer-facing role. Takes an active interest in increasing customer happiness and deepening customer relationships
  • Passion for numbers and financial data
  • Excellent knowledge of MS Office 
  • Detail oriented with high standards to accuracy
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • BS degree in Finance, Accounting or BA
  • Self-motivated, proactive, energetic team player
  • Experience with NetSuite and Salesforce preferred
  • You’ll be launching a career at a well-funded, hyper-growth SaaS tech company

Perks:

  • You’ll be launching a career at one of the fastest growing SaaS companies in North America!
  • Unlimited Access to LinkedIn Learning
  • Additional stipend for learning courses or certifications
  • Celebrate your birthday with the day off
  • Charitable giving - get paid to volunteer for a day
  • Stock options
  • Wellness stipend to keep your mind and body healthy
  • Bonus program
  • Medical, dental, and vision coverage for full-time employees
  • 3 weeks of Paid Time Off and 9 holidays per year
  • 401k to save for your future
  • Fun company and team outings - Coming soon!


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Technology we use

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Location

El Segundo and Cerritos offices to attract talent from both LA and Orange County. Offering flexibility and decrease frustrating commutes.

An Insider's view of AuditBoard

What are some social events your company does?

AuditBoard has a culture committee that holds regular social events. Outdoor activities, charities, and happy hour are regularly planned. But also -- the Product team collaborates separately with Engineering, Design and QA to hold team events that are offsite and hilariously fun. Some examples are a trip to the mountains, escape rooms, and Knotts.

Mitch

Director of Product Management

What projects are you most excited about?

The two upcoming projects I'm most excited about are our Slack integration and the development of a public 3rd party developer API. With the release of both of these new initiatives, we'll be giving auditors and developers more powerful ways to interact with our platform.

Josh

Software Engineer

What makes someone successful on your team?

To be successful as a designer at AuditBoard, you need to be eager to learn and collaborate. Since our products focus on an industry that lacks great design, we love designers who can solve complex problems within a given system and be an advocate for the users.

Mac

Sr. Visual Designer

What unique initiatives do you have that encourage innovation?

We focus on the following to drive innovation:
- Engage and empower the entire team
- Hire for and build our culture around mentorship and letting the best ideas rise
- Intense focus on the customer and discovering/solving their problems

Hayes

Senior VP of Engineering

How do your team's ideas influence the company's direction?

As part of the Implementation Team, we hear directly from our customers what their needs are, what's working well and what could be improved. We understand their requirements and take that back to Engineering and/or Product to see what the best solution is. Customer feedback definitely plays a role in how we prioritize new releases and features.

Leann

Manager of Implementation

What are AuditBoard Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Culture Committee, Women at AuditBoard and Allies
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
When we are back in the office, we provide free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Ping Pong. All-day, every day.
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Fitness Subsidies
Free gym membership
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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