Associate Systems Engineer at BlackLine

| Greater LA Area
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Job Summary

The Associate Systems Engineer will primarily work with software developers, test engineers and infrastructure teams to implement best practices including deploying production updates, managing configuration of software components and automating operational procedures. They will also be involved in troubleshooting production issues, developing tools and designs to improve operational efficiencies across the board.

Roles and Responsibility (list in order of importance)

  • Create and maintain software build and deployment pipelines using Jenkins and PowerShell.
  • Maintain and improve the SLA for daily tickets and unplanned work.
  • Understanding and troubleshooting of automated server provisioning using Chef and Ruby.
  • Debug and resolve application and middleware issues.
  • Participate in an 24/7 on-call rotation within the team and bi-weekly system patching across the BlackLine infrastructure and environments.
  • Collaborate with development and other technology teams on requirements definition, capacity planning, and process refinement.
  • Adhere to existing operational processes and maintain operational documentation.
  • Monitor industry trends and keep abreast of new tools and technologies.
  • Contribute knowledge, skills, and personal qualities to a dedicated team of top engineers solving real-life problems in a bleeding-edge, high-performance, and high-traffic environment.
  • Monitor and manage the Production Operations ticketing queue (JIRA).
  • Work to transition Windows systems and tools, into an integrated Linux environment.

 

Required Qualifications

 

Years of Experience in Related Field: 0-2 years

Education:

Bachelor's Degree in an IT or engineering discipline or equivalent combination of education and work experience.

Technical/Specialized Knowledge, Skills, and Abilities:

  • BS, EE or CS degree with 0-2+ years related experience.
  • Experience with tools such as Jenkins, Vangrant, Stash, and Jira.
  • Experience with automation task and process improvement development.
  • Beginner to Intermediate knowledge of at least two of the following programming languages: C#, Ruby, Python, Perl, Bash, PowerShell, Java.
  • Experience with Ubuntu, CentOS and various Linux OS and updating tools, such as Landscape, APT, Yum.
  • Knowledge in OS optimizing, tuning and securing Linux environments.
  • Demonstrated history of developing or operating production web applications and solid understanding of HTTP(S), HTML, JavaScript, CSS, and XML.
  • Experience with container technologies such as Docker, Kubernetes, Openshift.
  • Experience deploying high availability systems and software.
  • Experience with troubleshooting distributed web applications in a production environment.
  • Familiarity and basic level knowledge of SQL.
  • Knowledge of a subset: Chef, Puppet, RabbitMQ, Redis, Microservices, Consul, Vagrant, ELK

 

Preferred Qualifications

  • Knowledge of SOAP and REST based API protocols.
  • Experience with virtual host configuration and management, either in private (VMWare, Xen) or public (AWS, Azure) cloud environments.
  • Previous experience with Powershell and Bash.
  • Familiarity with Configuration Management tools such as Chef or Puppet.
  • Experience operating production systems.
  • The ideal candidate will have a background in software development

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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