Application Specialist
FloQast is looking for a technical expert and evangelist for Cloud Storage providers, Single Sign-On providers, and ERP systems who will act as a technical resource for sales/customer success and as a systems administrator for engineering. The ideal candidate will have technical expertise on Cloud Storage, SSO Providers, and ERP Systems.
Responsibilities Include:
- Act as a consultant for FloQast customer success team
- Make recommendations for how our customers should set up their cloud storage environment to best integrate with our application (emphasis on both security and usability)
- Take phone calls with IT representatives from our customers to answer questions on how our application will integrate with their existing systems
- System administrator of developer applications
- Manage access, roles, and permissions for developer accounts
- Act as a consultant for FloQast engineering/product teams
- Make recommendations on how engineers should build features to best work with 3rd party APIs
- Create and manage app plug-ins (e.g. JIRA/Slack integrations) to create more efficiencies for the engineering team
- Other duties as assigned
Required Qualities and Skills:
- Excellent communication (written and verbal), interpersonal and consultative skills (interaction with customers, engineers, customer success, and sales teams is expected)
- Familiarity with Cloud Storage environments and APIs (Google Drive, Box, Dropbox, Egnyte, OneDrive) with an emphasis on file/folder/permissions APIs
- Familiarity with SAML 2.0 integrations (e.g. OKTA, OneLogin, Google, Azure, Salesforce)
- Familiarity with ERP systems and APIs is a bonus (NetSuite, Intacct)
- Previous experience working as a NetSuite Systems Administrator or Microsoft System Administrator highly preferred, but not required
- Exercise good judgement and problem solving skills to resolve issues
- Strong sense of ownership and urgency, organizational and time management skills, ability to multitask and prioritize work
- Strong work ethic and integrity
- Highly energetic, positive and enthusiastic team player with collaborative orientation
- Ability to work well under tight deadlines and respond to rapidly changing demands and fulfill efficient follow ups
Why join FloQast? www.floqast.com
FloQast is a fast growing, Los Angeles-based, early-stage company redefining how a critical business process (financial close) is performed. Our growth and success is fueled by a passion to define and dominate the Close Management Software market. We are the first company of our kind to focus specifically on the mid-market. Our prospects have been hungry for a solution like FloQast for years and the response to our solution has been overwhelmingly positive.
- We are fanatics about the success of our customers. Check us out on G2 Crowd
- We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees. Check out what people are saying on Glassdoor
- We are moving quickly and there is huge upside opportunity in terms of career growth
- FloQast offers competitive compensation, stock options, full benefits, and a positive and supportive work environment
- Ranked 11th on the 2018 Best Places to Work by LA Business Journal
- FloQast ranked on The SaaS 1000