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Operations Analyst - TestRail

Reposted 5 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
The Operations Analyst will manage financial data, reporting, and operations, ensuring accurate sales forecasts and KPIs while supporting finance and sales coordination.
The summary above was generated by AI
At TestRail, we help teams deliver high-quality software faster with the industry’s leading test management platform. We are seeking an Operations Analyst to own the systems, processes, and data that drive our go-to-market execution. This role sits at the intersection of finance and sales, ensuring clean financial handoffs, accurate reporting, and efficient operations.
Responsibilities
  • Reconcile and validate financial data across billing, subscription, Stripe, HubSpot, and related finance systems
  • Resolve discrepancies, investigate data integrity issues, and ensure accurate handoff of data to Finance
  • Support Finance with monthly, quarterly, and annual close processes
  • Manage weekly, monthly, quarterly, and annual reporting of KPIs for Sales and Marketing
  • Analyze sales performance metrics, distribute quotas, and prepare commission reports
  • Research and analyze data to develop accurate sales forecasts and revenue projections
  • Collect, analyze, and interpret sales data to provide actionable insights and identify trends
  • Document and communicate sales processes and ensure consistent adoption across the team
  • Lead administrative and operational support for sales, including scheduling, invoicing, billing, and customer service alignment
  • Act as a liaison between Sales and other departments to ensure cross-functional coordination
Qualifications
  • 2–5 years of experience in sales operations or revenue operations, ideally within SaaS
  • Strong financial acumen and ability to connect sales performance to revenue outcomes
  • Proven analytical and problem-solving skills to design and implement process improvements
  • Excellent communication skills for collaboration with sales, operations, marketing, and executive leadership
  • Demonstrated ability to deliver reliable reporting and actionable insights in fast-paced environments

Top Skills

Hubspot
Stripe
Testrail

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