Onboarding Specialist III

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for all tasks during the orientation experience. This includes but is not limited to, ensuring that caregivers complete all necessary orientation and onboarding paperwork, are prepared to start working following orientation, and complete the necessary updates in Home Health Exchange (HHA).

This role…

• Facilitates and conducts virtual training sessions for caregivers across multiple branches.
• Ensures that all caregivers complete the required onboarding and orientation documentation to ensure they are “bench ready” to start work.
• Accurately updates HHA with caregiver orientation attendance, dates/times, and pay information.
• Proactively follows up with caregivers who have not completed the orientation paperwork, ensuring their compliance with deadlines.
• Maintains clear communication between caregivers and Regional Managers to streamline the orientation process.
• Collaborates with the Welcome Team and Operations teams to ensure compliance with all legal and company requirements.
• Monitors and reports the orientations status of caregivers and provide feedback for improving the onboarding experience.
• Takes charge of the new hire orientation process, responsible for daily activities of new hire orientation, ensuring a smooth transition into the organization.
• Effectively communicates all preemployment requirements to new hires, providing clear instructions and guidance.
• Actively participates in team meetings, fostering open communication and collaboration within the team.
• Contributes to the creation and improvement of Standard Operating Procedures (SOPs) for the orientation process.
• Maintains access to and ensure the security of highly sensitive materials, upholding confidentiality standards.
• Ensures the maintenance of project productivity and quality goals, striving for continuous improvement.
• Communicates with team members and departmental managers, providing regular updates and addressing concerns promptly.
• Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following…

• High School Diploma required.
• Two (2) plus years of experience.
• Experience facilitating Orientation and virtual training is preferred.
• Bilingual preferred, English and Spanish.
• Or equivalent combination of education and/or experience.
• Exceptional communication with team members and departmental manager(s).
• Strong analytical and problem-solving skills.
• An energetic pace along with a positive attitude.
• Self-motivation and the ability to work independently and with organizational team members.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks at the same time.

Salary: $16.36 - 22.09/hourly

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]