Office Manager

ABOUT THE COMPANY
With headquarters in Irvine, California,
Silk Commerce is a full-service eCommerce resource serving a global network of clients. Backed by over ten years of experience, Silk’s innovative solutions consistently transform conventional storefronts into rich, engaging experiences that drive higher conversion rates and fuel long-term customer loyalty. From software engineers and architects to interaction designers and copywriters, each member of the Silk team is distinguished by extraordinary skill, experience, and commitment. We are committed to staying at the forefront of eCommerce innovations, and we value team members who bring insights into emerging trends and technologies.

JOB DESCRIPTION

We are seeking a highly organized and proactive Office Manager to serve as a critical hub across our operations, HR, finance, events, and administrative functions. This role is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about streamlining processes, supporting cross-functional teams, and ensuring day-to-day business runs smoothly. The Office Manager will work directly with the CEO and play a key role in keeping our company culture strong, operations efficient, and external partnerships organized.

Responsibilities

Human Resources

• Lead end-to-end recruiting, screening, and onboarding efforts
• Maintain up-to-date and confidential personnel records via BambooHR
• Create and enforce internal HR policies and procedures
• Administer benefits and support employee-related inquiries

Administrative Support

• Oversee calendar management for the CEO and company-wide meetings
• Draft, proofread, and distribute company-wide communications and documents
• Ensure the smooth flow of information and operations across departments
• Coordinate office logistics - from organizing annual holiday gifts to placing twice-monthly Costco orders, keeping snacks & supplies stocked.
• Act as the primary point of contact for building management and vendors, handling maintenance requests, shipping/receiving, and other day-to-day facility needs.

Events & Culture

• Plan and execute internal team events, offsites, and celebrations
• Manage logistics and registrations for career fairs and external company events
• Coordinate travel and accommodations for staff and job fair teams
  

Accounting & Finance

• Support basic accounting tasks such as preparing new vendor forms, assisting with vendor payments, and managing invoices and expenses. Familiarity with QuickBooks Online is preferred.

QUALIFICATIONS

• 2-4 years of experience in an office manager, operations, or administrative role
• Experience working in startups, agencies, or fast-paced environments preferred
• Proficiency with tools including QuickBooks Online, BambooHR, Stripe, Google Suite, and Teams
• Exceptional written and verbal communication skills
• Highly organized, detail-oriented, and solution-focused
• Ability to handle confidential information with professionalism and discretion
  

WHY JOIN SILK COMMERCE

• Work with a diverse and innovative team of eCommerce experts
• Be part of a growing company that values initiative and continuous learning
• Help shape company culture and infrastructure as we scale
• Competitive salary, benefits, and opportunities for growth