Office Manager
About Us
inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support to the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP!
About the Role
We are seeking a talented and motivated Office Manager to join our team. In this role, you will be responsible for supporting the smooth operations of a rapidly growing US office, as well as social event coordination, and administrative tasks. If this sound like you, we’d love to hear from you.
What you’ll be doing
Office Operations & Continuous Improvement
Proactively identify opportunities to improve office processes, procedures, and employee experience.
Assist in organizing office-wide meetings, staff events, and partner and customer meetings, including virtual and in-person gatherings
Drive initiatives that increase efficiency, compliance, and consistency across office operations.
Regularly review existing practices and recommend improvements where appropriate.
Embrace change while constructively challenging processes and decisions when a better approach exists.
Employee Experience & Workplace Culture
Act as a key point of contact for employees, helping to create a positive, productive, and inclusive workplace environment.
Lead on team social events, end of month celebrations, catering and team events.
Support employee engagement, wellbeing, and workplace culture initiatives, working collaboratively with relevant teams to ensure successful delivery and participation.
Foster a welcoming environment for employees, visitors, candidates, and external partners. Whilst organising meeting rooms and bookings.
Relationship Management
Serve as the go-to person for all office-related matters, providing practical solutions and coordinating support where needed.
Build effective working relationships with vendors, building management, contractors, and service providers.
Problem Solving & Ownership
Take ownership of office-related issues from identification through to resolution.
Respond to changing business needs with a flexible and solutions-focused mindset.
Remain calm under pressure and effectively manage multiple priorities. Operate with high levels of autonomy.
Support onboarding of new employees, including travel booking, setting up workstations, support the internal IT team in issuing IT equipment, and ensuring a smooth integration into the office environment
Workplace & Facilities Management
Ensure the office remains safe, functional, professional, and well-maintained.
Oversee office services, equipment, supplies, and facilities-related requirements.
Conduct regular office inspections and coordinate maintenance or corrective actions as required.
Support workplace health and safety initiatives and promote employee awareness and accountability.
Collaborate with regional teams to ensure marketing materials, branded items (swag), and work with our corporate events team to ensure event collateral are prepared and available on time for all events
Manage vendor relationships for office and event supplies, promotional items, and external services
What We Can Offer You
Steep Learning curve: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve.
Real impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company.
Transparency and Honesty: We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.
A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help.
Regular Team Socials: We celebrate our team, our milestones, promotions and achievements with social events every month.
Employee Recognition: Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.
Skills We Need for This Role
Proven experience as an Office Manager, Receptionists or Facilities, or in a similar role
Ability to be based in a Tampa office 4 days a week
Strong organizational and multitasking skills with an eye for detail
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook), familiarity with office/ project management systems and tools is highly beneficial
Ability to work in a rapidly growing organization and manage multiple priorities
You’ll ideally have experience in a tech start up/ scale up
Experience coordinating both virtual and in-person events
Familiarity with CRM or scheduling software
Inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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