Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
Role Overview
Join our Corp IT team as a Network Engineer! You will be responsible for supporting, maintaining, and optimizing enterprise-wide networking infrastructure and the unique challenges of global connectivity. From Cisco devices to SD-WAN solutions (with a focus on Cato Networks) you’ll be at the center of ensuring efficient, secure, and reliable network performance across multiple international sites and cloud platforms.
As our footprint grows, so does the opportunity for you to shape and scale the network that powers our business. You’ll gain exposure to cutting-edge technologies, tackle new challenges that come with global expansion, and play a key role in enabling our teams to stay connected and productive worldwide.
This is a hybrid role based in either our Harborside office in Jersey City, New Jersey, or our Santa Ana office in California. The position may require up to 20% travel to other sites.
What You’ll Do
Network Operations & Maintenance
Manage, configure, and troubleshoot Cisco routers, switches, firewalls, and wireless components across regional and international locations.
Administer and optimize SD-WAN deployments, with preference for experience on Cato Networks or similar platforms.
Monitor network health and performance across WAN/LAN, identifying and resolving outages and bottlenecks quickly.
Collaborate with global teams to support 24/7 critical network operations.
Design, implement and operation of AWS networking and cloud connectivity.
Implementation & Projects
Participate in the deployment, migration, and upgrade of network systems, incorporating global best practices and compliance requirements.
Roll out new sites or remote branches, coordinating SD-WAN provisioning and Cisco device configuration.
Support integration projects involving cloud connectivity, VPNs, and hybrid network topologies.
Troubleshooting & Escalation
Provide tier 2/3 support for network incidents, escalating advanced issues as needed.
Utilize diagnostic tools and logs (Wireshark, Cisco CLI, Meraki, Cato Management Portal, etc.) to analyze and resolve problems.
Ensure thorough documentation of all network issues, changes, and solutions.
Security & Compliance
Implement and enforce network access controls, segmentation, and monitoring as per company standards.
Participate in audits and risk assessments for global network infrastructure.
Ensure adherence to data privacy and security policies, including those specific to international operations.
Collaboration & Communication
Work closely with IT, security, and business stakeholders to align network strategies with organizational goals.
Effectively partner with the cyber security teams.
Collaborate with vendors (including Cato Networks and Cisco partners) to resolve complex issues and optimize solutions.
Document network diagrams, configurations, and operational procedures for global reference.
Who You Are
Technical Experience
2–4 years’ hands-on experience supporting Cisco, Juniper, Meraki network equipment in multi-site or global environments.
2–4 years of AWS networking experience, including cloud connectivity, monitoring, and troubleshooting.
Hands-on experience with SD-WAN technologies; direct Cato Networks experience strongly preferred.
Proficient in WAN, LAN, VPN, and network routing protocols (OSPF, BGP, EIGRP).
Experience with network monitoring, troubleshooting tools, and cloud networking concepts.
Certifications
Cisco CCNA or higher preferred.
Cloud networking certifications desirable.
Soft Skills
Strong analytical and problem-solving skills.
Excellent communication abilities—able to explain complex issues to technical and non-technical audiences.
Proven ability to work in diverse, cross-cultural teams and across time zones.
Self-driven with a commitment to continuous learning and improvement.
Salary Range: The salary range for this position is $100,654 - $133,115. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off.
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Candidates must be authorized to work in the United States.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
Top Skills
Collectors Santa Ana, California, USA Office
1610 E Saint Andrew Pl, Santa Ana, CA, United States, 92705
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