Oversee client engagements, manage project teams, and lead NetSuite implementations while ensuring successful delivery and client satisfaction. Act as a subject matter expert and contribute to business development efforts.
From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.
Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.
By joining our rapidly growing Technology-Enabled Business Transformation practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.
What You'll Do:
- Oversee client accounts, projects, and engagements to include managing work plans, staffing, timelines, and budgets across all lifecycle phases, while leading consulting engagements that include high-level process analysis, recommendations, and transactional flow analysis, all within an integrated project plan
- Lead cross-functional project teams, including NetSuite consultants, developers, and client stakeholders, to achieve project goals
- Collaborate with clients to capture business requirements, spearhead Business Requirements Documentation, and contribute to project plan development
- Proactively identify and address project risks and issues, implementing effective mitigation strategies
- Conduct post-implementation reviews to identify improvement opportunities and integrate lessons learned into future projects
- Act as a NetSuite Subject Matter Expert (SME), providing strategic guidance to both project teams and clients
- Maintain and update process diagrams, documentation, and best practices for NetSuite configuration
- Regularly meet with team members to prioritize tasks, monitor progress, and assess the need for additional resources
- Recognize and address out-of-scope customer requests, present mutually beneficial solutions, and help set realistic expectations
- Define User Acceptance Testing (UAT) scenarios and ensure successful customer testing throughout the implementation
- Guide customers through the change management process, providing resources and strategies to ensure a smooth and effective transition
- Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
- Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
- Actively participate in business development opportunities and market a full range of services to prospective clients including using existing relationships to generate new opportunities
What You'll Bring:
- 9+ years of experience in professional services with at least 5 years of experience leading and managing NetSuite implementations
- Proven ability to efficiently manage multiple projects, schedules, and tasks concurrently, ensuring timely delivery and optimal results
- Experience mentoring and developing junior team members and helping project teams resolve issues
- Consistent success in building and developing strong client relationships
- Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
- Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
- NetSuite Suite Foundation, Administrator or ERP Consultant Certification or equivalent experience preferred
- Proficient in Excel, Word, PowerPoint, Outlook
Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited university
#LI-KM1
#LI-Hybrid
Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.
Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.
As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
Top Skills
Excel
NetSuite
Outlook
PowerPoint
Word
Similar Jobs
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Lifecycle Marketing Strategist designs and optimizes customer journeys and email programs to drive revenue through automated campaigns. Collaborates across teams to ensure effective targeting and campaign performance, leveraging tools like Salesforce Marketing Cloud and Adobe Target.
Top Skills:
Adobe TargetSalesforce CRMSalesforce Marketing Cloud
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Senior Oncology Account Specialist oversees promotion of Pfizer's oncology products to healthcare providers, educates the community on product use, and enhances patient care experiences, focusing on strategic account management and building relationships with key oncology stakeholders.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Responsible for launching new products, managing business relationships, engaging in product promotion, and developing strategic account management in gastroenterology sales.
Top Skills:
MS OfficeVeeva EngageZoom
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
