Monetization Manager

What you can expect

Zoom is looking for an experienced and highly motivated Monetization Manager to join our pricing team. In this high impact role, you will be responsible for creating and contributing to Zoom’s pricing and packaging initiatives for our Phone business. Our ideal candidate will have good business acumen and judgement,

excellent analytical abilities, solid written and verbal communication skills and ability to influence and build consensus across cross-functional teams. Experience in monetization strategy roles in UCaaS and Voice Communications space is highly preferred.

About the Team

By partnering closely with Product, Sales and Finance teams, you will be responsible for identifying opportunities for revenue growth, conducting market research, defining and executing global pricing models and frameworks. Additionally, you will develop strategies that meet specific regional and local market demands and work together with cross-functional teams to execute and bring changes to market. It is a tremendous opportunity to drive meaningful impact on the company’s growth.

Responsibilities

• Defining and developing global and regional monetization strategies based on product objectives and market trends to increase product penetration and simplify sales motion.

• Identifying monetization models for evolving products and services by developing an empirically grounded view of our opportunity from a market and customer perspective.

• Leading quantitative research initiatives including pricing analysis, customer value studies, conjoint analysis, and value perception interviews to develop evidence-based recommendations on pricing strategy, models, implementation, revenue optimization, subscription and usage-based frameworks.

• Managing end to end monetization process including data gathering, price modeling, profitability analysis, benchmarking and the implementation process.

• Defining, tracking and measuring pricing KPIs, defining actionable decision insights on pricing performance, implement a continuous pricing optimization plan and drive this process.

• Analyzing and recommending monetization approaches for strategic partnership deals to drive continued business growth.

What we’re looking for

• 5+ years of experience in pricing and monetization strategies. Experience in UCaaS or Voice communication businesses, or alternatively, in Management Consulting with a focus on UCaaS.

• Have data, analytical, and market research skills coupled with the ability to effectively articulate insights and recommend actions.

• Have experience operating in an ambiguous environment and driving adoption of new and emerging products.

• Have consistent track record of collaborating with and influencing cross-functional teams to deliver impact.

• Have proven focus on driving results and demonstrated bias for action with strengths in problem solving and attention to detail.

• Have leadership and communication skills – written and verbal. Comfortable in business and technical discussions.

• Have experience in SQL, Tableau, Excel and visualization tools such as Powerpoint.

• Have a Bachelor’s degree in Business, Engineering, Statistics or Economics.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.