Mobile Specialist - Digital Operations

About OUTFRONT

We are one of North America’s most innovative media companies.  We leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers.  Our purpose as a company is to help people, places and businesses grow stronger.  To do this, we make meaningful connections between brands and people when they are outside of their homes through one of the largest and most diverse sets of out-of-home assets including billboards, transit and mobile displays across the U.S.  We connect diverse audiences across over 150 markets and conduct our business considering all our stakeholders, from clients and employees, to the communities where we operate.  We are committed to creating a diverse and inclusive work environment that promotes the growth of our people.  Come join our industry-leading team!

What We Offer

OUTFRONT offers a comprehensive benefits program including:

• Medical, Dental, Vision (including same and opposite-sex domestic partners)
• HSA and FSA plans, Family Benefits, Pet Benefits
• 401(k) Plan with an Employer Match
• Paid Time Off, Commuter Benefits, Educational Assistance
• Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs)

Your Role

Work cross-functionally to launch client mobile campaigns acting as the primary liaison post-sale to gather information, as well as pre-sale working with Product Management to develop best practices from campaign analysis for Sales and Marketing usage in the field.

As part of the digital team, bridge technical and business worlds as you work with creative product managers and engineers, putting findings into action for the benefits of both our clients and the company.
This role is responsible for pre-sale consultations on best practices with Sales and Sales Support, post-sale information gathering and campaign fulfillment activities, and monitoring reporting at the individual campaign level for performance including making recommendations for enhancement where needed.

Your Responsibilities

• Data and asset gathering for setup of all sold deals via existing and evolving workflow systems
• Review campaign details for best results and clarify any unclear instructions through direct contact with sales and/or their client
• Cross checking with sales and clients to ensure campaigns are accurate before going live in the markets
• Analyze campaign performance (Impression delivery, CTR, SAR, etc.) to guarantee clients’ expectations are met and/or exceeded, as well as resolving any issues and preventing such conflicts from arising across all future mobile campaigns
• Build and maintain positive communication between internal teams and external partners
• Troubleshoot and prevention of any ad creative issues that affect tracking, implementation, or reporting as well as consultation on best practices
• Assist clients with creative spec requirements and delivery of digital creative
• Monitor daily reporting for performance and campaign launch
• Provide weekly reports for sales, sales assistants and product manager to evaluate overall and individual campaign progress
• Pull discrepancy reports for campaigns and advise on necessary actions

Your Qualifications

• 1 - 3 years of experience in operations including running, setting up, optimizing, and executing campaigns preferred
• Strong Excel skills, very comfortable working with spreadsheets
• Detail-oriented and exceptionally organized
• Ability to multi-task in a fast-paced work environment, flexibility and adaptation to learn new technology products and tools
• Strong understanding of digital ad media/ad ops, platforms, and technologies with excellent internal and external client facing communication skills
• Highly self-motivated and eager to take on new challenges
• Experience with Microsoft Word, Excel, and Outlook
• Experience in advertising/sales and familiarity with database applications a plus

The salary range for this role is $75,000-$85,000 per year.  Compensation is determined during our interview process by assessing a candidate’s experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position.  Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. 

To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location.

OUTFRONT Media is not responsible for any fees related to unsolicited resumes.

OUTFRONT Media Is An Equal Opportunity Employer

All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement.