Meeting Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Function as primary client liaison for assigned programs. Handle corporate meetings and incentive events through the implementation of strategy, delivery of objectives and execution of logistics, while effectively working with clients. Responsible for coordination of program planning from post contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.

What You’ll Do

• Complete project timeline; establishes a work flow schedule with client and suppliers to facilitate timely and accurate handling of every aspect of the program.
• Review, negotiate, and manage all supplier contracts before finalization. Ensure program-specific and generic terms and conditions are accurate. Confirm they protect both GBT and the client legally, including deadlines for reductions and termination clauses. Uses appropriate authorization and addendum form to ensure consistency and accuracy. Monitor attrition dates, cancellation policies and ensure contracted services are performed.
• Communicate between Information Technology support and clients for web requirements on assigned programs.
• Coordinate and possibly attend site inspections as needed.
• Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements.
• Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.
• Partner with designated team to communicate registration and air needs, status meetings and continuous communication throughout program.
• Responsible for ancillary vendor sourcing, coordination & delivery – security, photographer, etc.
• May be requested to manage VIP, C-Level special projects and be responsible for VIP logistics/Incentive, and develope strong relationships with multiple contacts within client and supplier organizations.
• Manage overall program budget, review and audit all program related billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.

What We’re Looking For

• 5-10 years meeting planning experience required. Incentive, VIP, C-level type meeting planning preferred
• CMP or equivalent experience preferred
• Ability to communicate effectively and professionally with all levels of management and clients.
• Neat and professional appearance
• Ability to work accurately and timely – in order to meet deadlines.
• Ability to be flexible and handle change well
• Advanced oral and written presentation and analytical skills required.
• Microsoft Word and Excel experience – Intermediate level
• Experience with meeting industry technology a plus, especially for attendee registration (Cvent)
• Ability to travel by airplane, boat, rail and/or car

Location

The US national base salary range for this position is from 

The national range provided includes the base salary that Amex GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!