BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.

Senior Product Marketing Manager, AR Automation Solutions at BlackLine (Remote)

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Job Summary

The Product Marketing Director for AR Automation leads the collaboration and execution across GTM teams to ensure BlackLine’s unique value for AR processes drives business success. This is an important leadership role for BlackLine’s AR Automation business in North America and other primary global markets, an area that is critical to BlackLine’s future growth and market expansion. This person is skilled at building relationships across an entire organization including with sales, marketing, product management, solutions management, implementations, customer success, and BlackLine’s executive management team. From managing influencing product roadmap and driving product launches, to defining differentiated value-based messaging and enabling sales, this is an exciting role for the right person: one who excels at creating strategy and executing on all its details.

Roles and Responsibility (list in order of importance)

Marketing Leadership & Execution

  • Provide mission-critical positioning, messaging and storytelling information to improve the impact of campaigns – email, PPC, social, PR, etc. – to drive 20%+ growth in the AR business
  • Arm/Equip Marketing programs team with key market, persona and segmentation data so they can deliver highly targeted campaigns that convert, and enabling their optimization of the marketing funnel to provide high quality leads
  • Create content (case studies, brochures, fact sheets, white papers, presentations, website text etc.) to be used for a variety of audiences and target segments highlighting BlackLine strengths, features, and benefits
  • Interview customers (and occasionally supply them) for case study development
  • Provide customer-driven feedback on how marketing activity can be improved
  • Lead analyst relations discussions on AR Automation solutions with Analyst Relations teams

 

Strategic Sales Guidance & Support

  • Equip the Sales team with collateral (like battlecards, product sheets and sales scripts) for effective delivery of stronger pitches with shorter sales cycles
  • Collaborate with GTM Readiness & Enablement team on delivering product training – Including the product’s specifications, positioning, pricing, benefits, etc.
  • Provide key learnings and feedback Sales Leadership and Enablement teams to help make all sales reps top performers
  • Help the sales team personalize pitches to various personas, segments and markets, so every sales conversation is relevant
  • Conduct market research and competitive analysis and recommend positioning and programs to reach new customers

 

Core Expertise & Responsibilities

  • Define and master product positioning & messaging for BlackLine’s AR Automation solutions including crafting the product’s story
  • Author strategic messaging for sales, marketing, strategic alliances, value architecture, and business development.
  • Manage product launches driving alignment across the organization for existing and new solutions
  • Serve as lead product evangelist and public speaker and own content for live events globally for both internal and external activities
  • Conduct customer and market research to guide creation and delivery of sales and marketing collateral
  • Analyze and optimize campaigns and products to ensure continued success and growth
  • Lead and create AR Automation content marketing initiatives such as white papers, ebooks, blog posts, landing pages, email copy, etc.
  • Manage the web presence for AR Automation ensuring our message is clear and differentiated, and drives measurable web traffic/activity
  • Influence the future of AR Automation solutions and helping guide product roadmap initiatives

 

Product/Solution Management Influence & Collaboration

  • Guide the Product team with prospect and customer insights for inclusion into product roadmap and release schedule to drive customer utilization and satisfaction
  • Fuel Product teams with prospect and customer insights so they know what customers do and don’t like, what there’s demand for, how users are using the product, and more
  • Tie releases to organizational goals
  • Refine existing products based on customer feedback to ensure ongoing usage and revenue
  • Help to build out product roadmaps and bringing fresh ideas to the table

 

Customer Success Guidance & Support

  • Provide in-depth data on things like a customer’s goals, pain-points, drivers, traitsetc, so they can provide tailored conversations
  • Equip customer-facing employees with collateral and training to identify and facilitate cross-sell and up-sell opportunities
  • Provide customer-driven feedback on processes improvement

 

 

 

Required Qualifications

Years of Experience in Related Field: 10+ years in accounts receivable, credit/collections management or a similar role in the F&A team; 7-10 years in a product marketing role

Education: Bachelor's degree in Business, Marketing or a related field

Technical/Specialized Knowledge, Skills, and Abilities:

  • Knowledge of accounting and finance industry related to
    • Order-to-Cash
    • Accounts Receivable
    • Credit Management
    • Deductions and Disputes
    • Payment Processing
  • Familiarity with robust marketing tech stack including systems such as Wrike, Tableau, Sendoso, Outreach, Gaggle, Marketo, etc
  • Strong systems savvy thinking

Other:

  • Knowledge of marketing programs and product marketing industry best practices
  • Ability to communicate effectively at all levels of the organization, tailoring communication to audience, in both written and verbal forms
  • Ability to be adaptable/flexible in a fast-paced, high growth company with shifting and changing priorities
  • Skilled in building effective partnerships and business relationships
  • Effective time management, prioritization, and organization skills
  • Team player who collaborates effectively
  • Self-starter with high initiative
  • Effective problem solving and decision making skills
  • Strong sense of business acumen
  • Proven experience building and documenting product marketing strategy for a product line/business line/service line

Preferred Qualifications

  • Saas industry marketing experience
  • FinTech marketing experience

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Where we are

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • NiFiFrameworks
    • HiveFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • WrikeCRM
    • GainsightCRM
    • MarketoLead Gen
    • LushaLead Gen
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What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Company Equity
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees free on-site garage parking.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

An Insider's view of BlackLine

How would you describe the company’s work-life balance?

One of the best advantages of working at BlackLine is a great company's work-life balance that offers flexibility and supports employee’s needs. The company offers a flexible work environment by letting employees choose from working in the office, working from home or a hybrid schedule.

Nataly

Manager, Integration Engineering

How does the company support your career growth?

I’ve been encouraged to pursue opportunities to improve our product and our business overall; received both internal and external leadership professional development training and coaching; and was supported when I needed to learn new things. I feel I can openly discuss my interests and areas where I can contribute to the betterment of BlackLine.

Kirsten

Sr. Director, Product Management

What's the biggest problem your team is solving?

I work on the Finance Automation team. The vision of this solution is to provide a single place where customers can manage their end to end accounting processes. We are using the latest technology stack and will be hosted on cloud. We focus heavily on customer experience. It is an excellent opportunity to learn and contribute to a great solution.

Sonu

Staff Software Engineer

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