About Ordermark

Ordermark’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets.

Ordermark helps restaurants and virtual kitchens aggregate mobile orders across all the major online ordering service providers into a single dashboard and printer. Powered by Ordermark's leading restaurant technology platform, Nextbite serves the fast-growing food on-demand revolution by empowering existing restaurants everywhere to serve more customers and earn more revenue. Nextbite, creates delivery-only restaurant concepts with high-quality, chef-inspired menus available through delivery apps. This combined offering helps restaurants increase efficiency and grow profits, creating successful food service across the country.

By joining Ordermark you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.

*Ordermark has implemented a COVID-19 vaccine policy that all staff will be required to follow (with or without reasonable accommodations) in order to perform any in-person job functions or attend any in-person team events. If you have any questions on this policy, we will connect you with the appropriate People Ops team member for answers as we engage in the interview process.

About the Role

The Senior Manager of Marketing Operations will oversee and execute on B2C and B2B Marketing Campaigns provided by the Brand, Product, and Marketing teams. Day one will require that you jump into the fold and start to understand how campaigns are requested and how they should be executed. As a leader in this space, you will continually refine this process with the goal of scaling requests and automating campaigns. You will report to the Director of Marketing Technology at Nextbite, your role will provide guidance and expertise to a team looking to grow and scale campaigns based on learnings from data. Be prepared to provide examples of campaign execution, workflow automation, scale, and data flow management.

Please note, we can only hire candidates that live within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, KY, MI, NC, NJ, NV, NY, OH, OK, PA, TN, TX, UT, VA, WA, WI.

The impact you will have:

• Document, refine, and socialize best practices for campaign automation across a variety of channels; including but not limited to: email, SMS, push, direct mail, SEM, SEO, social media, etc.
• Serve as a super-user and product evangelist for a variety of digital tools
• Identify upcoming opportunities and trends from campaigns to software
• Oversee training of marketing software and experience deploying self-service capabilities
• Know the priorities when it comes to tracking and measuring marketing performance and oversee the ability to derive intelligence and actionable insights for marketing teams
• Work closely with cross-functional teams to identify vendors, audit solutions, and implement the investments and tools to scale marketing initiatives
• Identify areas of growth and staffing needs

What you bring to the role:

• 6+ years' managing Marketing Operations
• Bachelor’s degree in applicable field
• You must be a self-starter and show that you can navigate an organization to find answers
• If answers are not available, you need to show that you can provide options and recommendations
• Demonstrates effective tactical execution and scale
• Proven success in managing teams
• Stellar communication and presentation skills
• Comfortable working with multiple enterprise stakeholders and ability to build consensus
• Comprehensive knowledge of the marketing technology tools for both B2C and B2B organizations
• Team leadership and project management experience, especially cross-disciplinary and cross-organizational teams

What we offer:

• A team that has transitioned to remote work impressively, and remains highly collaborative and connected
• Excellent growth opportunity, and stock options for all full-time employees
• Medical, dental and vision (90% covered by Ordermark; 50% for dependents) - eligible immediately
• Unlimited PTO and paid company holidays
• 401k - eligible immediately
• $60/month reimbursement for online-ordered meals
• Bonusly - a team recognition platform with fun rewards
• We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy and passion.

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Ordermark participated in Techstars, Boulder in Spring 2018, and has raised $150 million. We are headquartered in Los Angeles, and are looking to significantly grow our team while continuing to reach restaurants and consumers across the country.

Our team is made up of people from diverse backgrounds, collaborating daily across time zones. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Thank you for your interest in Ordermark - we’re reviewing impressive candidates every day, and will do our best to reach out to you as quickly as possible!