Dave Inc.
Short for David vs Goliath, Dave helps people avoid bank overdraft fees.
West Hollywood, CA
Remote

Senior Manager, Marketing Operations at Dave Inc. (Greater LA Area, CA or Remote)

| Greater LA Area | Remote
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Dave is a banking app on a mission to build products that level the financial playing field. To date, we've helped more than 11 million customers bank, budget, avoid overdraft fees, find work, and build credit—and we're just getting started. We believe in a world where everyone has access to financial opportunity and the ability to reach their personal financial goals. With a growing suite of tools and services, we provide a superior banking experience for anyone living paycheck to paycheck.

As a virtual-first company, there is no preference on where we get our work done. You are able to live anywhere in the United States, with the exception of Hawaii.

Team Overview

As the Sr. Manager, Marketing Operations, you will be a key member of the marketing team, directly contributing to the growth of our business. You’ll enable operational excellence by driving efficiency, process improvement, and scale. The Sr. Manager, Marketing Ops will build the foundations of how our team interacts with each other and stakeholders across the company.

This role will require a unique blend of marketing expertise, excellent communication skills, strong project management, people leadership experience and will be integral in helping Dave tell our story and the story of our incredible customers!

What You'll Do:

  • Develop tools and processes that allow the marketing team to operate efficiently and effectively and achieve our teams and companies strategic goals
  • Partner with marketing leaders to help identify and take action on operational challenges across the various marketing functions.
  • Tracking and reporting marketing dashboards in order to help make make data driven decisions
  • Author documents and presentations articulating marketing processes and sharing with stakeholders.
  • Help streamline communication internally within the marketing, communicating learnings and best practices
  • Work with cross-functional teams to develop and coordinate execution plans for marketing campaigns across acquisition, engagement, and partnership.
  • Help manage Marketing deliverables, ensuring projects are on deadline and assets are consistent.
  • Guide and track delivery of ongoing marketing pipeline, running recurring stand-ups and finding ways to unblock issues across functions.
  • Lead the marketing team through our key planning cycles: strategy and operating plans, and business reviews (quarterly, monthly, weekly).
  • Ensure all regulatory needs are met, in collaboration with our Legal teams, to run a workflow and control environment for quality and adherence to regulations and compliance
  • Seek counsel from the Legal Department on contract management for large scale partnerships and agency-led campaigns
  • Partnering with the Finance team to monitor monthly spend and facilitate reviews with teams to continually manage and modify allocated budgets as needed
  • Prioritize hiring, developing, and mentoring the team to ensure we have the roles and skill sets that we need to support company goals; with a commitment to inclusivity, diversity and employee engagement

What You'll Have:

  • 8+ years’ experience in marketing operations or project-management related roles
  • Experience with people management and demonstrated ability to build, manage, develop, and motivate a team
  • Strong influencing skills, with the ability to work within a matrix organization and adapt to and drive change
  • Strong communication skills to effectively disseminate priorities and strategy to different functions across the company
  • The ability to work cross functionally while managing simultaneous projects with schedule constraints
  • Experience assessing, developing and maintaining a strong marketing workflow
  • Understanding of product marketing and general marketing strategies
  • Familiarity with both traditional and emerging marketing channels and media
  • Experience partnering with copywriters and teams of designers, engineers, program managers, and product marketers 
  • A high level of organization, creativity and attention to detail
  • The ability to manage competing priorities, cope with rapid change and calmly adapt when new, time-sensitive priorities arise unexpectedly
  • Experience in project management tools like Jira, Trello, Asana, etc.

Benefits & Perks 

• Premium Medical, Dental, and Vision Insurance plans
• Insurance premiums 100% covered for you and 80% for your dependents
• Company provided Basic Life and Short-Term and Long-Term Disability plans
• Generous paid parental and caregiver leave
• Voluntary Life Insurance
• 401(k) savings plan with matching contributions
• Unlimited PTO and generous company holidays
• Company laptop and home office stipend
• Personal financial advisor

Dave Inc is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

#LI-REMOTE #BI-Remote

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Where we are

750 N San Vicente Blvd., West Hollywood, CA 90069

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
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What are Dave Inc. Perks + Benefits

Dave Inc. Benefits Overview

• Premium Medical, Dental, and Vision Insurance plans
• Insurance premiums 100% covered for you and 80% for your dependents
• Company provided Basic Life and Short-Term Disability plans
• Competitive salary and equity compensation packages
• Voluntary Life Insurance and Long-Term Disability plans
• 401(k) savings plan with matching contributions
• Flexible Spending Account (FSA)
• Generous and flexible PTO
• Flexible work hours
• Generous paid parental leave
• 1UP Wednesdays where you can teach or learn something new from a fellow Dave
• A collaborative environment with opportunities for learning and growth
• Virtual social events

Culture
Volunteer in local community
Partner with International Rescue Committee for annual gift drive. Host regular coding meetups with St Joseph's Center Code Talk
Partners with Nonprofits
Dave has planted over 8 million trees through its partnership with Trees.org. We've also recently partnered with Feeding America to help provide meals.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Dave's C-suite and extended leadership team is growing and focused on continuous improvement of our DE&I initiatives.
Diversity Employee Resource Groups
#Los_Daves, #Davesians, #LadyDaves, #Gayves
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dave employees can contribute up to $2750 annually to their Healthcare FSA and up tp $5000 annually for their Dependent Care FSA.
Disability Insurance
Dental Benefits
Guardian Dental and Dental BuyUp option
Vision Benefits
Guardian Vision
Health Insurance Benefits
Cigna PPO, Cigna EPO, and Kaiser HMO
Life Insurance
Voluntary Life Insurance and Long-Term Disability plans
Mental Health Benefits
Dave offers Guardian's Employee Assistance program for employees and their family members.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
We are a virtual first company.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion. Optional happy hour after All Hands meeting on Thursdays.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

There is a lot of freedom at Dave to create and implement your own career plan. Management truly cares that Daves are developing as professionals.

An Insider's view of Dave Inc.

What's something quirky about your company?

We are now a virtual first company! It's been an adjustment for us all, but our values and sense of community have not been lost during this time. For example, I was able to gain full support from Leadership to provide our team with virtual coding training courses. Dave really cares in advancing our collective potential as a team.

Whitney

Loss Management Analyst

What projects are you most excited about?

Working at Dave has been extremely rewarding because I am able to have my ideas heard and see them implemented in our technology/product! I've been able to design an analytics platform, perform feature engineering for the ML model that powers our main product, and build up our ML infrastructure to support faster iterations in model building.

Justin

Data Scientist II

How has your career grown since starting at the company?

Since starting at Dave, I've been able to grow into a position I've been striving for in my previous roles fairly quickly. Hard work really does pay off at Dave because the team notices our dedication and recognizes us accordingly. I'm very proud to work for a company that acknowledges the work I do, making me feel empowered and significant!

Brittany

Fraud Manager

What's the biggest problem your team is solving?

How to meet our members where they are in their financial journey. We achieve this by really focusing on being customer-first and working to deeply understand who our members are, what solutions they’re looking for, how they like to digest information, what they’re motivated by, what their interests are, and what goals they have.

Andy

Product Marketing Manager

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