Senior Director of Marketing at Reformation (Culver City, CA)

| Culver City | Hybrid
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Who We Are:

Reformation is a fast-growing company that proves fast fashion and sustainability can coexist. With both our HQ and our own factory based in Los Angeles, we combine stylish, vintage-inspired designs with sustainable practices. We release limited-edition collections every week on our website and in our brick and mortar stores.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

Senior Director of Marketing

Ever wanted to lead the marketing strategy for a fast-growing company, while getting to use your craziest ideas? Look no further. 

The Senior Director of Marketing will be responsible for building a creative, dynamic marketing strategy for the Reformation. You won’t just go through the motions and use a playbook. Instead, you’ll knock down doors and pursue any crazy idea to help grow the Reformation. Using your exceptional analytical skills, you will use data to identify opportunities and measure success. You will share our story and craft memorable customer experiences through all channels by developing rich content, creating campaigns, building partnerships, and more. And you will ensure that we always stay on brand. Our goal is to form a memorable and emotional connection between our brand and customers—and to do so in an innovative, scrappy way. In short, we’re looking for someone who will drive traffic to our site and stores using wild ideas instead of Adwords.

Reporting to the Chief Brand Officer, this role will spearhead the execution of the strategic brand vision, managing campaigns, programs, and activations to fulfill brand and sales objectives

What you’ll do:

  • Develop our brand marketing strategy online and offline, with the goal of creating a strong connection between our customers and the Reformation brand, and generating demand.
  • Must be highly organized, with superior communication skills and confidence in managing Be an excellent cross-functional leader with experience managing integrated, global teams with a hands-on approach
  • Constantly explore new channels and ideas while managing a monthly budget. Know what is within our resources and on brand.
  • Build strong relationships with brands, talent, and agencies that serve as underpinnings of meaningful, productive, longstanding partnerships. 
  • Spearhead an influencer-marketing program on all relevant channels
  • Build out and mentor a dynamic marketing team
  • Use data to identify opportunities and measure success while still thinking very creatively.
  • Be our voice and generate customer loyalty by designing and authoring rich content and incentive programs.
  • Well-versed in marketing reporting and delivering results to executive leadership
  • Oversee our influencer strategy across gifting, events and activations, and social content
  • Architect and manage the launch of new global brand, product and sustainability campaigns weekly
  • Lead communications across PR and branded storytelling. Ensure that everything The Reformation communicates is unique, thoughtful and ​on-brand.
  • Distill data and customer information into digestible insights used for storytelling across the business, while closely collaborating with a diverse set of teams such as product, sales, and design.
  • Oversee project management team responsible for keeping all projects on track across multiple stakeholder groups
  • Think outside the box and question all assumptions. 

What you’ll need:

  • Minimum 10+ years relevant experience at retail/consumer brand or startup
  • BA/BS degree required, MBA a nice plus!
  • Your ideas are a little wild, a little bold
  • Obsessed with reaching new audiences
  • Entrepreneurial, creative and scrappy
  • Comfortable functioning as both a leader and a doer. Providing leadership and insights while being a hands-on member of the team
  • Strong analytical and quantitative skills – both an interest and skill in analyzing and making meaning out of data and translating that into actionable changes
  • A digital native, deep familiarity with social and community platforms, and analytics tools and engines
  • Passion for sustainability 
  • Demonstrated ability to grow, motivate and mentor others

Who you are:

  • You are incredibly smart and scrappy.
  • You are a strong, quantitative thinker.
  • You are exceptionally creative and always coming up with wild ideas.
  • You see opportunities and run with them. You can own a project from start to finish, providing leadership and insights while being a hands-on member of the team.
  • Your colleagues love working with you; your manager loves having you in the boardroom on their team.
  • You thrive in an entrepreneurial environment and are not hindered by ambiguity or competing priorities.
  • You motivate others; you communicate clearly; you inspire your coworkers.
  • You are way above average, and only want to work at a place that is nowhere near average.

Benefits & Perks:

  • Health, vision, and dental insurance for eligible employees
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees
  • Mission based company + casual and entrepreneurial work environment
  • Clothing discount, dog-friendly office, company events + parties and much more 
  • 401K with company match 

To Apply:

Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Reformation!

Reformation requires all employees to be fully vaccinated for COVID-19 prior to starting work.  Reformation is an equal opportunity employer, and will consider requests for exemption from this policy as a reasonable accommodation where it can do so absent undue hardship, consistent with federal, state, and local law.

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

Some light reading - Vogue, Forbes, Eco-Age

CCPA disclosure notice here.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
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    • RubyLanguages
    • Salesforce ApexLanguages
    • SassLanguages
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    • FigmaDesign
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    • ConfluenceManagement
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    • Salesforce Commerce CloudCommerce
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    • SlackCollaboration
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We have 2 offices in Los Angeles: In a trendy outdoor mall at The Platform in Culver City with great restaurants and cafes and in Vernon.

An Insider's view of Reformation

How would you describe the company’s work-life balance?

Reformation has a great culture and one of the biggest reasons why is management's people-first approach to running the company! There are a multitude of resources offered by Reformation. Management is understanding of personal obligations and allows you to shift work hours depending on needs. and using accrued PTO is an easy process.


Software Engineer

What does your typical day look like?

Daily I get to work on several different technology stacks as well as numerous third party integrations. Suffice to say, if you are a polyglot engineer you will not be bored. Most importantly, everyone is great to work with and very supportive. There truly is a sense we’re all in this together and egos may be left at the doorstep.


Software Engineer

How has your career grown since starting at the company?

Everyone is extremely encouraging, talented and friendly. The leadership team provides a trust-based culture and team-oriented environment. It has been a very enriching experience. I have learned so much, not just in my area, but also cross functionally, which has helped in my overall career growth. I could not be happier with my role.


Senior Manager of Technical Solutions

How do your team's ideas influence the company's direction?

Tech is fundamental to everything we do from our production processing system to e-commerce omni channels. Our tech team is the heart of everything the company does and all customer touch points. We have a high degree of autonomy to determine best tools and practices, and we have a big impact on the business.


Vice President of Engineering

How does the company support your career growth?

I strongly feel I am being heard, respected, acknowledged for my work in the Tech department more than anywhere else I have been as a female technical professional. Ref is truly a diverse company. Ref Tech is full of opportunities for tech professionals. Working here, I feel valued and motivated to develop my career as a technical leader.


Senior Data Engineer

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