Senior Brand Manager

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About Ruggable:

Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer of your rug and wash it in your home washing machine, offering an affordable, stylish and convenient solution for young families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and amazing advisors fueling our steady growth. This is an opportunity to get in at the ground floor and solve for complex challenges, while charting your own career.

Job Summary:

Looking for an opportunity to blend creative and analytical expertise at a high-growth start-up? Ruggable is looking for a Senior Brand Manager to lead small and large projects aimed at growing Ruggable’s brand awareness and engagement. This role will report directly to our Brand Director and will work cross-functionally with our Marketing teams, as well as partnering with external contractors and agencies. This role needs a detail-oriented, strategic, and creative thinker who is driven by data and has a passion for working in a fast-paced environment.

The Brand team is the hub for creative storytelling, spanning functions including creative ops, graphic design, influencer & partnerships, and social. This team’s focus is to work closely together across functions to bring the Ruggable brand to life through compelling storytelling and exciting initiatives.

What You’ll Do:

  • Work closely with members of the Brand team and cross-functional partners (creative, social, influencer, acquisition) to seamlessly develop and execute brand campaigns and marketing projects
  • Lead quarterly and long-term planning for the Brand Strategy team
  • Collaborate across the Marketing team—leading meetings and team communications as needed to ensure we are seamlessly working together and/or aware of all major project planning
  • Effectively and efficiently manage our PR partner in order to create and execute communications initiatives across brand and product stories, partnerships, events, etc
  • Constantly have a pulse on marketing trends across industries, with a specific pulse on E-commerce, lifestyle brands, and home decor.
  • Monitor brand health and identify trends/insights from our social listening platform and brand awareness surveys
  • Proactively identify and evaluate brand growth opportunities through new marketing channels, partnerships/agencies, campaigns, and more
  • Manage Brand Strategy budget, report on major Brand initiatives and efforts on a recurring basis and effectively set and manage to KPIs

What You'll Need to Have:

Required:

  • 5+ years of relevant experience in Brand Management/Marketing and/or Growth marketing
  • Proven track record of executing groundbreaking marketing programs/campaigns
  • Strong project management skills with the ability to manage multiple projects at once and the desire to bring structure to undefined procedures
  • Ability to think strategically about the big picture and quickly dive into the nitty-gritty
  • Strong understanding of data, data analysis, and KPIs, with ability to combine business data with consumer insights
  • Strong presentation skills with the ability to effectively communicate cross-functionally with key stakeholders and executives
  • Flexible and comfortable with a fast-paced, always changing environment
  • Team-player, goal-oriented, with empathy and drive to lead a team

Preferred: 

  • Prior experience in a fast-paced startup or e-commerce company

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • typescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • React.jsLibraries
    • Node.jsLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AWS RedshiftDatabases
    • AWS LamdasDatabases
    • AWS SMSDatabases
    • AWS GlueDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RAnalytics
    • SQLAnalytics
    • TableauAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • ShopifyCMS
    • KlaviyoCRM
    • YotpoCRM
    • KlaviyoEmail

Location

Following Ruggable's rapid growth, we have expanded into three different office locations within about a mile of each other in the South Bay area.

An Insider's view of Ruggable

What’s the vibe like in the office?

There's a very "driven" feeling in the office. Everyone is trying to put out excellent work and keep pushing the product and the company forward. At the same time, everyone is gracious and big ego's are not common. There is an attitude of perpetual growth and learning at every level.

Allison

Graphic Design Manager

What projects are you most excited about?

I'm most excited about projects that we're undertaking to enhance our Customer Experience. Some of the most immediate projects are expanding the different channels we communicate with customers on including phone and chat. We're also looking into standing up more self-service customer friendly tools so customers always know their order status.

Benny

Customer Experience Director

How has your career grown since starting at the company?

Ruggable’s culture lends itself to entrepreneurial go-getters looking for rapid career growth. Team members are given a ton of autonomy and trusted to deliver value. Once you prove yourself, your scope and responsibilities grow quickly. I joined as an individual contributor, and one year later I’m leading a large team as Director of Core Product.

Therese

Director of Core Product

How do you empower your team to be more creative?

I find the best way to foster creativity is, ironically, to provide a healthy set of constraints and guiding principles. This creates a tremendous amount of focus and problem solving around the limitations in creative ways. It's like providing the outline of a coloring book and giving your team access to and ownership over all the colored pencils!

Linda

Chief Marketing Officer

What are Ruggable Perks + Benefits

Ruggable Benefits Overview

We value our team members as much as we value our customers. Here are just some of the benefits we offer for being part of our team:

Strong Company Culture
Fun Team Events
Career Growth Opportunities
Casual Dress Code
Emphasis on Work/Life Balance
Employee Discount

Culture
Partners with nonprofits
Ruggable sponsors animals through Face4Pets, provides rug donations through A Sense of Home and Chicago Furniture Bank, and plans to plant 100,000 trees in 2020 through One Tree Planted.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Ruggable promotes a work-life balance by allowing employees a flexible work schedule that includes flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
First Friday Yoga, Peloton Online subscription
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Our kitchens are always fully stocked with the latest snacks, a robust coffee/espresso/tea bar, and ever-changing LaCroix flavors.
Some meals provided
Ruggable's tradition of monthly Food Truck Tuesdays are paired with a rotating list of local LA food trucks (including In-N-Out!).
Company-sponsored happy hours
We host monthly company-wide happy hours to socialize and wind down with our Ruggable family.
Onsite office parking
Free parking on-site at our offices.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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