Product Marketing Manager at Restaurant365 (Remote)

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Restaurant365 is a young SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

In 2019 Restaurant365 closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. As recently as June of 2021, Restaurant365 announced the acquisition of Compeat, a well-known provider of restaurant back office, workforce, and business intelligence software. Adding Compeat’s feature-rich products advances Restaurant365 further on the journey toward our goal of providing restaurant operators with a powerful tool that simplifies their lives and increases their profits. Serent Capital was added to our investor list as a result of this transaction.

Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast-casual…R365 does it all!

*Please note, this position can be based in Irvine, CA, Austin, TX, or remote
In partnership with Marketing and Product leadership teams, the incumbent in this role will be an expert on our customers, our feature set, and its benefits. The incumbent will support message and campaign development for new product launches and existing features and empower our customer-facing teams to communicate our value to the market. 

How you'll add value:

  • Work cross-functionally across marketing, product, and engineering to support the development of product positioning, storytelling, packaging, and messaging 
  • Support various internal/external teams (product, campaign, creative, web, sales, PR) and external partners to implement GTM strategies, campaigns, and content 
  • Create enablement material and tools (talk tracks, presentations, sell sheets, demos, product documentation, team training, etc.) that empower Revenue teams to have impactful conversations
  • Develop and optimize product-specific campaigns and content that drive MQLS, opportunities, and revenue 
  • Field messaging and positioning requests from Revenue teams and assist with prioritization of marketing activities to support individual markets or verticals 
  • Manage our internal enablement resource to ensure relevant content and information is accessible to customer-facing teams 
  • Provide ongoing training and support to the sales and customer success teams on messaging, core & new product features, and competitive differentiators 
  • Collect ongoing feedback from Revenue teams on messaging and positioning via Gong, direct outreach, and other sessions as needed 
  • Other duties as assigned

What you'll need to be successful in this role:

  • Bachelor’s degree in Marketing, Business Administration, Engineering, or related field
  • 5+ years of SaaS product marketing experience
  • Experience in launching B2B SaaS products
  • Ability to be a self-starter, set priorities, and collaborate with different elements of a business organization 
  • Ability to think strategically about issues, leading to thoughtful recommendations and action plans
  • Excellent written and verbal communication with demonstrated capability of authoring industry and product-related blogs, white papers, and presentations
  • A highly motivated, proactive individual that can work in fast-paced environments with the ability to prioritize and pivot quickly
  • Exceptional organization and communication skills, well-spoken and articulate technologist with the ability to talk to every level, from C-level executive to Sales and even to the mainstream consumer

R365 Team Member Benefits & Perks

  • Competitive compensation package
  • Ability to work remote or hybrid
  • Comprehensive medical benefits
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
  • Philanthropy events

Why join our amazing team?

  • We're a community that prides itself in creating innovative solutions and producing quality work
  • Our product is the secret ingredient that makes a real difference to restaurants nationwide
  • The open concept work environment that we've created is causal, collaborative, and cultivates communication

  • #BI-Remote

R365 was founded by an experienced team of software & finance veterans committed to developing an all-inclusive back-office solution. We help restaurants thrive! R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • FirebaseLanguages
    • AngularLanguages
    • ReactLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • .NetFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • AxureDesign
    • CanvaDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • ZoomInfoLead Gen

Location

45 miles from Los Angeles, 85 from San Diego, and 15 minutes from Disneyland Resort, Irvine is a popular hub for Southern California travelers. There is plenty to do: shopping, outdoor activities like hiking and biking, and it's also home to several prestigious universities.

An Insider's view of Restaurant365

How does your team reward individual success?

I feel we do a great job at recognizing the amazing work our teams do to help restaurants grow. They reward individual success in many ways, but my favorite is through our TIP (Truly Incredible People) program. It's inspiring & encouraging to see the praise given. It shows the great people we have on our team & how much they care for our customers.

Cole

Manager, POS Integration Support

How do you collaborate with other teams in the company?

Collaboration is essential as a Brand AE. Sales & Marketing are in lockstep with campaigns, events, & trade shows. Product is always interested in feedback from restaurants. Customer Success manages the setup and adoption of software. The People Team is great at organizing company-wide events that promote culture and connects me with my coworkers.

Lisa

Brand Account Executive

How does the company support your career growth?

You can’t thrive without trust and you can’t grow if you don’t fail. The company puts faith in their employees and they allow them to thrive by giving them the reassurance and guidance necessary. It’s refreshing that R365 supports its employees because great things happen when limits are pushed. R365 allows those glass ceilings to be broken.

Lauren

Senior Specialist, Enrichment & Development

How do you empower your team to be more creative?

We focus on a clear line of communication within the team. I meet with each team member weekly in our 1:1. They focus on that employee's needs. When they are comfortable coming to me with anything, it allows them to express any creative ideas that they have with me & the team. We also have open team dialogue so everyone can learn from one another.

Sondra

Manager, Payroll Implementaion

What projects are you most excited about?

I'm excited to help support our vision of being a restaurant owner’s one-stop shop for all their back-office needs. With labor shortages and supply chain disruptions, operators are working during the time they should be spending with customers, employees, & most importantly… their families.

Jeanine

Product Manager

What are Restaurant365 Perks + Benefits

Restaurant365 Benefits Overview

Competitive compensation package
Comprehensive medical benefits
R365 pays 100% of the premium for medical, dental, and vision insurance for employees
401k + matching
Team member stock options
Flexible PTO + Company holidays
Wellness initiatives
Philanthropy events

Culture
Volunteer in local community
Partners with Nonprofits
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

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