Influencer Coordinator

| Hybrid
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About Ruggable

Ruggable is a Los Angeles-based e-commerce company disrupting the $5B rug industry. Our patented 2-Piece Rug System has a removable top layer that can be washed in a home washing machine, offering a stylish and convenient solution for families, pet owners, and busy individuals. We are a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and a great team fueling our growth. This is an opportunity to get in on the ground floor of a rapidly growing e-commerce startup.


About the Role

As Influencer Coordinator, the position is responsible for collaborating to develop the brand’s overall strategy to grow the influencer program featuring micro influencer to celebrities. Hard-working and proactive with a proven track record in influencer relations, social media trends, influencer driven events, and online blogger/influencer campaigns. The position is based in Gardena, CA reporting to the Influencer & Partnerships Manager.


What You’ll Do:

  • Influencer Outreach
    • Creatively and proactively engage influencers and advocates to drive brand conversations and advocacy
    • Collaborate with Influencer Manager on outreach program, identifying, reaching out to, and gifting a targeted set of influencers nationally – with focus on testing different content types, influencer types, and platforms.
    • Strong ability to analyze and synthesize quantitative data (e.g., summarizing effectiveness of influencer outreach initiatives, evaluating consumer engagement levels, etc.)
  • Influencer Administration & Management
    • Strong familiarity with managing Influencer Platforms, especially AspireIQ.
    • Track key social community and influencer milestones, dates and product favorites
    • Work closely within team and help develop and manage influencer initiatives in digital space: strategy, planning, contract negotiation & implementation of new launches, collaborations and events.
    • Assist with ordering products, creating unique discount codes, and tracking results
    • Create itineraries and coordinate travel arrangements (flights, hotel, ground transportation, etc).
    • Contribute to overall social department, participating in social content development and/or execution. Maintain calendars and schedule. Assist in shoots as needed and brand events: real time content creation/curation, activations and other departmental needs.
  • Understanding Industry Trends
    • Identify and track emerging trends, initiatives and vendors in digital space to develop relevant influencer applications
    • Maintain and establish industry contacts with digital influencers and bloggers across parent, lifestyle and pet verticals
    • Leverage social media insight tools to identify influencer and consumer engagement opportunities and help address community and customer care in real time.
    • Stay up to date on competitors and where trends are going, as well as social and community best practices; identify areas of opportunity for Community
  • General Ruggable Values
    • Be a motivated self-starter, with the ability to work both independently as well as collaboratively with a team-player mindset on cross-functional team projects
    • Strong written and verbal communication skills, ability to capture the unique tone of voice and visual cues / codes of the Brand
    • Highly developed Google Drive, Microsoft Office tools, with an eye for formatting and presenting information in a digestible way
    • Highly organized and able to manage complex projects; detail oriented and take direction and flexible working within multiple project focused teams.


What We’re Looking For:

  • Minimum 2 years experience in influencer and/or talent relations.
  • Strong communication skills.
  • Deep knowledge of social content and social best practices, an eye on competitive marketplace and staying up to date with social trends.
  • An open-minded team player with a collaborative attitude. Self-starter driven to make your work and the work of those around you better and a problem-solving attitude.
  • Eagerness and willingness to learn and ability to multitask, manage their own time efficiently, and handle fast paced environment.
  • Proficient in Microsoft Office etc: Excel, Word, Powerpoint, Keynote and finding way around social channels.
  • Proven understanding of social media best practices and a strategic approach to a wide range of new and emerging platforms
  • Ability to track and leverage KPIs, while understanding the rapidly changing social media landscape
  • Experience with forms of new media including, but not limited to: website, social media, video, mobile.
  • Takes ownership of work and mistakes, learns from them, and continues to improve.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • typescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • React.jsLibraries
    • Node.jsLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AWS RedshiftDatabases
    • AWS LamdasDatabases
    • AWS SMSDatabases
    • AWS GlueDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RAnalytics
    • SQLAnalytics
    • TableauAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • ShopifyCMS
    • KlaviyoCRM
    • YotpoCRM
    • KlaviyoEmail

Location

Following Ruggable's rapid growth, we have expanded into three different office locations within about a mile of each other in the South Bay area.

An Insider's view of Ruggable

What’s the vibe like in the office?

There's a very "driven" feeling in the office. Everyone is trying to put out excellent work and keep pushing the product and the company forward. At the same time, everyone is gracious and big ego's are not common. There is an attitude of perpetual growth and learning at every level.

Allison

Graphic Design Manager

What projects are you most excited about?

I'm most excited about projects that we're undertaking to enhance our Customer Experience. Some of the most immediate projects are expanding the different channels we communicate with customers on including phone and chat. We're also looking into standing up more self-service customer friendly tools so customers always know their order status.

Benny

Customer Experience Director

How has your career grown since starting at the company?

Ruggable’s culture lends itself to entrepreneurial go-getters looking for rapid career growth. Team members are given a ton of autonomy and trusted to deliver value. Once you prove yourself, your scope and responsibilities grow quickly. I joined as an individual contributor, and one year later I’m leading a large team as Director of Core Product.

Therese

Director of Core Product

How do you empower your team to be more creative?

I find the best way to foster creativity is, ironically, to provide a healthy set of constraints and guiding principles. This creates a tremendous amount of focus and problem solving around the limitations in creative ways. It's like providing the outline of a coloring book and giving your team access to and ownership over all the colored pencils!

Linda

Chief Marketing Officer

What are Ruggable Perks + Benefits

Ruggable Benefits Overview

We value our team members as much as we value our customers. Here are just some of the benefits we offer for being part of our team:

Strong Company Culture
Fun Team Events
Career Growth Opportunities
Casual Dress Code
Emphasis on Work/Life Balance
Employee Discount

Culture
Partners with nonprofits
Ruggable sponsors animals through Face4Pets, provides rug donations through A Sense of Home and Chicago Furniture Bank, and plans to plant 100,000 trees in 2020 through One Tree Planted.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Ruggable promotes a work-life balance by allowing employees a flexible work schedule that includes flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
First Friday Yoga, Peloton Online subscription
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Our kitchens are always fully stocked with the latest snacks, a robust coffee/espresso/tea bar, and ever-changing LaCroix flavors.
Some meals provided
Ruggable's tradition of monthly Food Truck Tuesdays are paired with a rotating list of local LA food trucks (including In-N-Out!).
Company-sponsored happy hours
We host monthly company-wide happy hours to socialize and wind down with our Ruggable family.
Onsite office parking
Free parking on-site at our offices.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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