Growth Marketing Specialist, Activation
We’re a Built In LA 21 Companies to Watch in 2021! Check us out. #BuiltIn21
In the Growth Marketing funnel, activation comes after acquisition and uses data insights to drive users to adopt new and existing product features, driving growth through activation. You will own that stage of the funnel under the guidance of our Growth Specialist Hannah and Head of Growth, Jess and as part of a broader team of growth specialists.
You will build strategies, campaigns and initiatives to get new Linktree users to add their first links, adopt new and existing features and ultimately, guide them to converting to pro accounts.
Linktree values flexibility and has embraced both remote and hybrid ways of working, inclusion of all, our staff's mental health and creating a safe place for everyone to be heard and valued.
We are currently a team of 70 people spread across Australia, The US, Brazil, Indonesia and Ireland with offices in Melbourne and Sydney. This role can be based in either Australia or LA with a lot of flexibility around how much time you spend working remotely or at the office.
What this person does:
- Owns the stage of the flywheel focussed on activating new free and PRO users - creating their first few links, adding avatars and adding Linktree to their platforms
- Create experiments to find new ways of increasing our growth metrics in line with the growth teams ethos of continuous improvement
- Owns the go-to-market delivery for new features
- Is responsible for maintaining and procuring tools and systems that support activation like Appcues and Braze
- Uses data to validate assumptions and turn them into actionable insights, in tandem with our data analyst
- Work collaboratively with the retention specialist to ensure key activation steps are met to help mitigate churn
- Work closely with the motion design team to help build out onboarding and activation education campaigns with global scalability
What we are looking for:
- Experience in similar growth marketing roles, ideally with an activation focus and in similar SaaS companies
- Experience in global customer markets
- Experience with large customer bases & data sets - Linktree has over 11 million accounts and growing by 30,000 a day
- Prior commercial exposure to Appcues or Braze is ideal but similar tools or platforms will also be fine
In the first 30 days you would:
- Conduct an analysis of our current activation efforts and present findings to wider growth team/squad including recommendations and next steps
- Built out a 30-60-90 day plan for activation initiatives and campaigns
- Built out performance indicators for activation benchmarking to enable measurement of activation efforts
We hire with a people-first approach, so more importantly as a human, you will be collaborative, curious, enjoy solving complex problems and have empathy for the growing pains of a rapidly scaling startup.
Linktree's company culture and values are based around collaboration, diversity, inclusion, and flexibility. Those are all nice words but to give you some more specific examples:
- We are a family-friendly and flexible work environment with our team with a number of our team working hours around school and home commitments.
- We have several diversity and inclusion initiatives underway, including a D&I council, training for all staff on neurodiversity and the incorporation of a transgender inclusion policy.
- Our team is diverse across age, gender, and race and we are very proud of that.
- Due to COVID we are all remote but even when COVID is behind us, we will be a mixed remote and in-office company. With our team already spread across 8 locations and 3 countries, we will always be some form of remote.
- We prioritise our team's mental health, with all employees have free access to Smiling Mind & Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.
The Linktree story:
The Linktree journey begins in 2016 when co-founders Alex, Anthony and Nick were running a digital agency and using Instagram to make announcements about the artists they managed. Created as a side hustle to solve a simple problem, Linktree has well outgrown its roots, with over 10 million users worldwide, 20,000 + new signups every day, and over 120 million unique views per month. Paired with rapid growth, Linktree has recently garnered much attention in the tech world, earning 4th place on Fast Company's "10 most innovative social media companies of 2020".
The Linktree audience is broad, spanning publications, artists, celebrities, fashion and beauty influencers, YouTube stars, sports teams and household brands, right the way through to individuals with a side hustle and micro-influencers. Linktree subscribers include
Katy Perry, Selena Gomez, Pharrell, Jamie Oliver, HBO, Red Bull, Adult Swim, Patreon, Cara Delevingne, Comedy Central, Gordon Ramsay, Billabong…and many more!