Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Los Angeles

The intersection of media and technology is our sweet spot, and we are fortunate to be headquartered at the epicenter of the creative economy - Los Angeles. This office houses many of our corporate functions and cross-functional teams tasked with creating exceptional experiences for our passionate communities.

About the Team

Marketing Operations is dedicated to scaling up Crunchyroll’s domestic and international marketing presence, elevating the creative processes of the marketing teams, and being of service to the broader company to provide timely support and solutions to anyone in need. We are a horizontal support structure, servicing multiple verticals across the company. We embody the collaborative spirit of Crunchyroll and work closely with all of our internal and external teams. We are dedicated to the company values and strive for excellence in everything we do. We are lifelong learners, unafraid to make mistakes, and believe that action is always better than inaction. Our job is never done. As we build infrastructure, establish process, and define workflows, we constantly engage with our business partners, seek feedback, look for the inefficiencies, formulate a plan to take on problems, and implement strategy.

About You:

• Have a deep understanding of marketing content pipelines including static design, video, social media, news, and PR
• Have a passion for film and the entertainment industry. Anime knowledge or fandom is a plus!
• 7-10 years of experience in a video post-production environment, design environment, animation, content operations, and/or marketing operations department
• 5-7 years of experience with localization, versioning, and global distribution
• 5-7 years leading teams in corporate environments
• Proficient in industry terminology and possess an understanding of marketing concepts and brand management
• Possess in-depth knowledge of project management systems, asset management systems, transcoding, QC, delivery systems, Adobe Creative Suite, and Avid
• Proven track record of implementing solutions to streamline operations with quantifiable results
• Are comfortable being a change agent while maintaining a future-focused perspective
• Able to build, define, interpret, and present departmental metrics
• Are flexible and adaptable
• Take a genuine interest in helping others

Pluses

• Experience designing transcoding workflows
• Experience scripting automated workflows
• Experience integrating disparate systems through APIs, webhooks, etc.
• Experience onboarding vendors and users to new technologies
• Experience leading global and decentralized teams

A day in the life of our Director of Marketing Solutions:

• Partner with the head of Marketing Operations to achieve departmental goals and strategic rollout of initiatives
• Partner with our Production Technology and IT teams, developing strategies to increase efficiency in the content pipeline, eliminate difficulties, and elevate the creative process
• Architect solutions to achieve our ambitious goals
• Research & Development - Investigating emerging technologies, partnering with vendors to pilot new products, strategizing rollout plans for integrative solutions
• Asset Management - Ensuring our asset management team has the proper tools and workflows to be successful throughout the content pipeline
• Engagement - meeting with team members across entire marketing department as well as the wider organization to find opportunities to integrate and enterprise solutions
• Own and define the metadata schemas surrounding marketing initiatives across all lines of business
• Be a key advisor on workflows, plans, and toolsets for original marketing initiatives
• Lead a distributed team of asset managers, transcoders, and workflow designers

Benefits: Los Angeles

• Competitive salary
• Medical, dental, vision, STD, LTD, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• On-site gym, showers, yoga, and wellness classes
• Support program for new parents
• Catered lunch 4 days per week
• Fun, passionate and skilled co-workers

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

• Courage - When we overcome fear, we enable our best selves.
• Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service - We serve our community with humility, enabling joy and belonging for others.
• Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LifeAtCrunchyroll #LI-Hybrid