Content & Social Media Marketing Manager

| Venice
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What is nok?

nok is an invite-only marketplace to try high-end products from home for free! Our tryouts include same-day delivery, $0 down and return pickup.

Our circular supply chain and proprietary infrastructure allows us to quickly turn around returns of these items at the end of the tryouts so they can be sent to the next customer (in less than 48 hours) greatly reducing the need for costly returns in eCommerce.

nok doubles up as an experiential marketing channel for brands resulting in authentic product experiences, user-generated content, word of mouth and ultimately more sales.

We have been providing our service as white-label for major brands like Samsonite, TUMI and Lavazza but always wanted to build our own marketplace. COVID19 accelerated our decision and this is now our sole focus!

We're backed by Greycroft (same backers as Bird, Acorns, Goop, Bumble, etc.), Moonshots and Village Global and more importantly aim to surround ourselves with the best talent to re-imagine how people shop.

We offer generous health benefits, 401K plans, and other incentives to stay fit and healthy - let's get nokking!

Your role

We are looking for a dynamic, experienced and creative Social Media Coordinator to join our team.

You will be responsible for developing and implementing our social media strategy in order to increase our online presence both to acquire new users and engage our existing community.

This role is very hands on and you need to be a CREATIVE SELF-STARTER with strong research, analytical, communication and design skills.

Responsibilities

  • You will create and execute content marketing strategy that advances a range of marketing and sales objectives from brand awareness to lead generation.
  • You will develop, build and execute nok's strategy to deliver unique and engaging content across social media platforms through written, video, and photo content
  • You will develop a marketing content calendar and manage diverse initiatives Instagram, Facebook, Youtube, Linkedin, Reddit and Twitch.
  • You will also be responsible for structuring all e-mail marketing flows by coordinating with stakeholders as needed.
  • You will produce and collaborate with both in-house and external creative teams on end-to-end production of content, including visual assets (graphic elements, photography, video and curation) and copywriting
  • You will track your content performance against business objectives and optimize content and marketing strategies accordingly. You will report on community sentiment, follower growth, engagement, newsletter subscriber levels, open rate, click through rates, and general marketing performance regularly
  • You will constantly come up with new and out-of-the-box ideas to make nok stand out through engaging and relatable content.
  • You will learn from and engage our community through email marketing, polls, online events and other creative initiatives

Requirements

  • Minimum 3 years work experience leading content marketing at a media, advertising, e-commerce or other D2C company
  • Strong writing and editorial abilities and the ability to make complex subjects easy to grasp and compelling to consume.
  • Professional experience working with social media management and reporting platforms.
  • Experience in Email Marketing and SEO
  • Proficiency with video and photo editing tools and digital media formats
  • Top-notch oral and verbal communication skills
  • Impeccable time management skills with the ability to multitask
  • Detail-oriented approach with ability to work independently and under pressure to meet deadlines

Closing points

In our view, happy and driven people are the secret sauce to a successful company, and at nok, we value building the right team of dreamers above all else. In order to maintain happy people, we understand the importance of physical and emotional health, and have created a culture to support the well being of our team. The nature of an early stage startup can be quite demanding at times, but we believe the right group of people with the right mindset can achieve the seemingly impossible together.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • TypescriptLanguages
    • ReactLibraries

Location

We're obviously working remotely now but our office is in the best location possible in West LA right next to the Google offices. Just off Rose Ave!

What are nok Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Our dental plan covers 80% of expenses.
Vision Benefits
Health Insurance Benefits
Our health insurance policy covers up to 80% of out of pocket expenses.
Life Insurance
Team workouts
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Acme Co. hosts company outings Semi-annually.
Some Meals Provided
Fitness Subsidies
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