Associate Social Media Manager (Remote - US)

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DISQO is a next-generation consumer insights platform. We provide the highest quality consumer data to the world's largest market research agencies, analytics companies, and brands. We operate one of the world's largest true consumer insights panels. This data helps our clients understand user behavior, build better experiences, and make better decisions. We utilize cutting-edge technology and innovative, out-of-the-box strategies to collect and analyze insights which help shape the products and services of tomorrow.

We are on a mission to help the world enjoy better products and amazing brand experiences. Every day, we help businesses to tune in with their customers -- and empower the people in our audience to influence the brands they love. We are fundamentally changing the way consumers share information and the ways marketers create insights.

To help tell this story and grow engagement with our B2B and B2C audiences, ourGrowth Marketing team seeks a savvy, high-energy and excellent communicator to be our social media champion. You’ll arrive up-to-date and adept on the latest platforms, technologies, capabilities, and trends, and you’ll work to continuously increase DISQO’s relevance and influence in prioritized channels reaching consumers, B2B customers, employees, and candidates. You’re excited by data and driven to quantify the positive impact of social media on business goals through measurement.

Ultimately, you’ll ensure our social media presence drives high engagement and web traffic with each audience.

What you will do:

● Research benchmark best practices and audience preferences to inform data-driven strategic decisions about social engagement.

● Design and implement an overarching social strategy integrated with DISQO’s internal / external communications plans.

● Establish, obsess over, measure and report on success metrics such as audience growth, impressions, engagement and click through rates to DISQO.com and SurveyJunkie.com to demonstrate the impact of social media on Growth Marketing and company-wide business objectives.

● Own full oversight of DISQO’s and Survey Junkie’s social media accounts, from design to updates.

● Create and post original text, graphics, and video content daily, and make timely, appropriate responses to audience members. Maximize SEO with keywords and hashtags; monitor and report on SEO and web traffic metrics using Google

Analytics.

· Suggest and implement new features to develop brand awareness and increase engagement, like promotions and competitions.

● Using DISQO’s B2B brand guidelines, create a tone of voice and personality appropriate for B2B audiences (market researchers, brand marketers, agencies, media companies, press).

· Identify, groom, and build relationships with key influencers in the market research space and the advertising industry more generally.

·Respond to followers’ comments and queries in a timely manner and monitor customer reviews on social platforms.

●Using Survey Junkie’s brand guidelines, create a tone of voice and personality appropriate for consumer audiences who may want to influence brands by sharing their views and behaviors.

· Identify, groom, and build relationships with consumer influencers relevant to Survey Junkie.

· Respond to followers’ comments and queries in a timely manner and monitor customer reviews on social platforms.

● Collaborate and consult around paid social media advertising and develop bespoke, organic social media tactics to complement paid efforts.

What you bring to the table:

● Bachelor’s degree in communications, marketing, business, or related field.

● Demonstrated experience managing social media in B2B and B2C contexts with hands-on responsibility for content development and management, and proven ability to drive growth in audience, engagement and overall reach.

● Excellent copywriting skills with writing samples.

● Ability to deliver creative content (text, image, and video)

● Solid knowledge of SEO and reporting through Google Analytics.

● Excellent communication, analytical and multitasking skills.

● Proficiency using Microsoft Office (Word, Excel, PowerPoint) and/or the Google Suite (Docs, Sheets, Slides).

● Preferred: ability to create impactful digital marketing materials, including display ads, HTML5 ads, and landing pages using tools like Photoshop, Illustrator, and InDesign.

● Preferred: experience with content management systems such as WordPress.

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, 80% for dependents

·Equity

·Unlimited Vacation

·Flexible work hours

·Catered lunches 3x a week

·Stocked pantry

·Happy Hours

·Onsite Fitness Program

·Discounted Gym Membership

·Quarterly Offsites

·401K

·Life Insurance

·FSA

·Paid Maternity/Paternity leave

·Disability Insurance

·Travel Assistance Program

·24/7 Counseling Services offered to employees

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AWS RedshiftDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • OnGageEmail
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Located in the heart of downtown Glendale’s thriving tech community, DISQO is conveniently near a myriad of great eateries & entertainment options.

An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Controller

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Manager, Talent Operations

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan
Flexible work schedule
Fully stocked kitchen and catered lunches
Fun culture - happy hours, games, off-site team building activities
Smart passionate coworkers

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
End of year holiday shut down.
Office Perks
Commuter benefits
Commuter FSA
Company-sponsored outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free daily meals
Free snacks and drinks
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

The last several years have placed a newfound emphasis on trust, transparency and innovation at DISQO. Employees have always been at the forefront of everything we do, but we now keep an even closer pulse on employee experience to remain agile as the world continues to evolve. Every quarter, we conduct an employee experience survey to better understand what we should keep doing and what we need to do differently at DISQO. After analyzing the results, we evaluate and implement changes that will benefit our workforce as a whole. Additionally, we measure the employee Net Promoter Score to understand overall employee satisfaction, always striving to improve our numbers based on feedback.

DISQO has also implemented a number of new ways to support and celebrate employees outside of their day-to-day work. Our People Operations team has created Employee Resource Groups (ERGs) – including committees for social impact, diversity, and workplace inclusion – to inform the organization about cultural events and provide opportunities for community involvement. For example, our DEI employee resource group drives discussions around cultural awareness, educates the organization about historical events and holidays, and shares valuable resources. DISQO has also put DE&I at the forefront of hiring, including relationships with diversity recruiting events like HackerX and WomenHack, more inclusive job descriptions, unconscious bias training, and DE&I education for new hires.

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