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The Marketing Operations Specialist will streamline marketing workflows, oversee key enablement tools, manage vendor relationships, and support cross-functional projects to ensure efficient campaign execution. This role involves managing sales enablement platforms, coordinating promotional review processes, and delivering performance insights to optimize commercial initiatives.
This role is based in Sunnyvale, California, and offers a flexible work arrangement, allowing employees to work from GRAIL's office or from home. Our current flexible work arrangement policy requires a minimum of 60%, or 24 hours, of the total workweek to be spent on-site. Your specific schedule, determined in collaboration with your manager, will align with team and business needs and may exceed the 60% on-site requirement. At our headquarters campus in Sunnyvale, Tuesdays and Thursdays are key days when we encourage on-site presence to participate in events and activities.
Responsibilities:
- Manage key marketing technology platforms and enablement tools, including Veeva PromoMats and Highspot.
- Train internal team members on marketing platforms and tools to ensure smooth adoption across departments.
- Serve as the primary coordinator for the Promotional Marketing Review Committee (PMRC) process.
- Manage external vendor relationships, including printing and fulfillment services and software platforms.
- Support the development, scheduling, and implementation of cross-functional marketing projects.
- Collaborate with marketing managers and stakeholders to gather project requirements, track deliverables, establish timelines, and manage budgets.
- Collect data, monitor project metrics, and deliver reports on marketing performance and campaign outcomes.
- Ensure all marketing materials and communications align with brand guidelines, voice, and visual principles.
These responsibilities summarize the role's primary duties and are not an exhaustive list. They may change at the company's discretion.
Required Qualifications:
- Bachelor's degree in Marketing, Communications, Business Administration, or equivalent practical experience.
- 5+ years of professional experience in marketing operations, project management, or marketing communications.
- Experience working in a regulated industry, such as life sciences or healthcare.
- Proven track record of successfully managing promotional review (PMRC/MLR) workflows and vendor contracts.
- Ability to travel up to 10% as required.
Preferred Qualifications:
- Strong organizational, prioritization, and time-management skills, with a demonstrated ability to multitask and meet tight deadlines.
- Excellent written and verbal communication skills, with a collaborative, customer-centric mindset.
- Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite (Word, Excel, PowerPoint).
- Flexibility to work across North American time zones as needed.
- Hands-on experience with project management and enablement tools such as Asana, Highspot, Veeva PromoMats, or Salesforce.
Physical Demands & Working Environment:
- Hours and days may vary depending on operational needs.
- Standing or sitting for long periods of time may be necessary.
- Some lifting (up to 20 pounds) may be necessary
At GRAIL, we believe in recognizing and rewarding the contributions our employees make to our mission and success. In addition to base pay, this role may be eligible for additional compensation, including an annual bonus and/or other incentives, in accordance with applicable plans and the company's discretion. The posted range reflects our good-faith estimate of the base pay we expect to offer for this position at the time of hire. Actual compensation will be determined based on factors such as the candidate’s experience, skills, qualifications, and other relevant considerations.
At GRAIL, we invest in the health, well-being, and future of our employees and their families. Employees in this role are eligible for a comprehensive and competitive benefits package designed to support what matters most, including flexible time off or vacation, a 401(k) retirement plan with employer match, medical, dental, and vision coverage, and thoughtfully selected well-being programs. Benefits are offered in accordance with applicable plans and policies.
GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at [email protected] if you require an accommodation to apply for an open position.
GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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