Marketing Operations Intern

Who we are:

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

Who you are:

Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience… Then you are going to love working at Quavo!

About the role:

We are seeking a detail-oriented and proactive Marketing Intern to support our marketing team across a variety of initiatives. This role is ideal for someone looking to gain hands-on experience in event coordination, content marketing, social media management, and cross-functional collaboration. The intern will play a key role in keeping projects organized and ensuring day-to-day marketing operations run smoothly.

What you'll gain:

• Hands-on experience across multiple areas of marketing
• Exposure to real-world campaign execution and analytics
• Opportunity to collaborate with cross-functional teams and external partners
• A strong foundation for a future career in marketing

Responsibilities include:

Event & Project Coordination

• Assist with planning and coordinating logistics for multiple marketing events
• Support project tracking by attending weekly calls with our design agency
• Manage and submit requests through ClickUp
• Schedule planning meetings with internal subject matter experts (SMEs)

Content & Social Media Management

• Schedule social media posts using Sprout Social (approximately 5 per week)
• Monitor LinkedIn for comments and messages and flag items for team response
• Track and report monthly LinkedIn employee engagement for internal leaderboard
• Create and schedule new hire announcement graphics using provided templates

Email & Communications

• Build and distribute Weekly Digest emails using Account Engagement (Pardot) with provided content
• Monitor and manage the marketing inbox, routing inquiries as needed

Reporting & Analytics

• Update weekly Marketing Scorecard metrics using Salesforce and other reporting tools
• Track and compile engagement and performance data for reporting

Administrative & Team Support

• Take detailed meeting notes for all marketing and bi-weekly sales/marketing meetings
• Proofread blog submissions from SMEs prior to final approval
• Support general administrative tasks to keep marketing initiatives on track

Required Qualifications:

• Pursuing or recently completed a degree in Marketing, Communications, or a related field
• Strong copywriting and proofreading skills
• Basic graphic design experience (familiarity with templates and brand guidelines)
• Proficiency in Microsoft Office, Adobe Creative Suite, and marketing platforms including Salesforce, Account Engagement (Pardot), and Sprout Social
• Familiarity with social media platforms, especially LinkedIn
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Excellent communication and collaboration skills

Preferred Qualifications:

• Experience with project management tools such as ClickUp
• Exposure to email marketing and CRM platforms
• Interest in event planning and coordination