Marketing Inside Sales Representative

Location: City of Industry, CAPay Range: $25.80 – $27.00 per hourLanguage Requirement: Bilingual English/Spanish Required

Quinn Company, your local Caterpillar dealer, is seeking a motivated, results-driven, and bilingual English/Spanish Marketing Inside Sales Representative to join our team in City of Industry, CA!

In this role, you will manage and grow customer accounts, identify new sales opportunities, and help customers find the right Caterpillar Parts, Service, and Product Support solutions to keep their equipment running efficiently. If you enjoy connecting with customers, building relationships, and turning conversations into sales opportunities, we want to hear from you!

Starting wage will depend on experience and education. $25.80 - $27.00 

• Manage and grow an assigned customer portfolio by identifying sales opportunities and strengthening customer relationships.

• Proactively contact customers through outbound calls, follow-ups, and targeted outreach to generate leads and increase Parts and Service sales.

• Communicate confidently with customers in both English and Spanish to understand their needs and recommend appropriate solutions.

• Promote Caterpillar Parts, Service, Customer Value Agreements (CVAs), maintenance plans, and other Product Support offerings.

• Identify new business opportunities, upcoming projects, and customer needs to drive account growth.

• Maintain an active sales pipeline and work toward established sales, account retention, and activity goals.

• Support Marketing campaigns, promotional programs, and lead-generation initiatives.

• Introduce customers to Caterpillar online parts ordering, equipment management tools, and other digital solutions.

• Use SalesLink and CRM systems to document customer interactions, sales opportunities, and follow-up activities.

• Collaborate with Parts, Service, Machine Sales, Rental, and Marketing teams to provide complete customer solutions.

• Deliver exceptional customer service through timely follow-up, knowledgeable recommendations, and relationship building.

• Perform other duties as assigned.

• Represent Caterpillar, a globally recognized leader in heavy equipment.

• Build your career with an established company in the equipment industry.

• Gain valuable experience in sales, account management, and Product Support.

• Collaborate with experienced professionals across multiple departments.

• Make a meaningful impact by helping customers keep their equipment running efficiently.

• High school diploma or equivalent required; bachelor’s or technical degree preferred.

• Minimum of two years of experience in sales, customer service, account management, or related field preferred. Equivalent education and experience considered.

• Bilingual in English and Spanish required.

• Strong communication, customer service, and relationship-building skills.

• Experience with outbound sales calls, lead generation, and achieving sales goals.

• Ability to identify customer needs and recommend appropriate solutions.

• Proficient in Microsoft Office and CRM systems.

• Heavy equipment, Parts, Service, or industrial sales experience a plus.

• Self-motivated, organized, and results-driven.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

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