Lead customer analytics to inform acquisition, retention, and reactivation. Build segments, maintain BI dashboards, track marketing KPIs and A/B tests, and partner with cross-functional teams to translate insights into marketing and product strategies.
About Comfrt
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Role
We are looking for a sharp, commercially-minded Marketing & Customer Data Analyst to bridge the gap between complex data sets and actionable marketing strategies. You will be the primary architect of our customer understanding—identifying who our users are, how they behave, and how we can keep them longer.
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Role
We are looking for a sharp, commercially-minded Marketing & Customer Data Analyst to bridge the gap between complex data sets and actionable marketing strategies. You will be the primary architect of our customer understanding—identifying who our users are, how they behave, and how we can keep them longer.
The ideal candidate doesn't just "run reports"; they uncover the "why" behind the numbers. They solve problems, take initiative and identity opportunities.
Key Responsibilities
- Customer Intelligence: Own the end-to-end analysis of the customer journey, including acquisition, retention, and reactivation along with adhoc projects and analysis.
- Omnichannel Tracking: Manage customer analysis and segmentation from data across multiple internal and external selling platforms.
- Segmentation & Personalization: Develop sophisticated customer segments based on behavioral data to fuel targeted merchandising, marketing and CX strategies.
- Data Governance & BI: Maintain and expand our BI platforms and dashboards to ensure an accurate "single source of truth" for cross-functional teams.
- Performance Tracking: Design and automate dashboards that track marketing KPIs, attribution, and experiment (A/B testing) results.
- Cross-Functional Collaboration: Partner with Marketing, ECommerce, Product and Data Engineering teams to understand strategic priorities and deliver actionable analysis and insights.
Technical Requirements
- SQL: You are an expert at writing complex and efficient queries to extract insights from large-scale data warehouses (e.g., BigQuery, Snowflake, Redshift) from multiple sources and selling channels.
- BI Expertise: Extensive experience with BI platforms, building and maintaining dashboards. Proficiency with Looker and LookML is a significant advantage.
- Statistical Literacy: Strong understanding of statistical concepts as they apply to marketing (e.g., significance testing, cohort analysis, and correlation vs. causation).
- Tooling: Familiarity with digital analytics data outputs (e.g. Adobe Analytics), CRM platforms, and marketing tools (e.g. Klaviyo, Appsflyer) is a plus.
Qualifications
- Experience: 3–5 years in a data-heavy marketing, customer or product analytics role.
- Strategic Mindset: You understand the "big picture" of the Customer Lifecycle and can translate technical findings into a simple narrative for non-technical stakeholders.
- Precision: High attention to detail, data integrity and accuracy.
- Agility: Ability to thrive in a fast-paced environment where priorities can shift based on new data.
- Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
Why Join Comfrt?
- Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
- Work in a supportive, creative environment where your ideas and growth are valued.
- Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
- Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.
Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
The Renewals Specialist will partner with sales teams to manage renewals, monitor customer health, and improve retention strategies for at-risk clients.
Top Skills:
CpqCRMGainsight
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Own the full sales cycle to acquire SMB customers in a new vertical, build the go-to-market playbook, track pipeline in Salesforce, partner with leadership, and feed learnings into product and marketing.
Top Skills:
CRMSalesforce
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Account Executive will develop and close business with large enterprise clients, managing relationships and driving revenue growth across several industries. Responsibilities include prospecting new clients, leveraging executive relationships, resolving issues, utilizing technical resources, and meeting sales targets while keeping informed on market trends.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
