Manager

Job profile

Summary

A seasoned Senior Manager with extensive experience in consulting and advisory services, specializing in internal controls, enterprise risk management (ERM), and global delivery operations. Proven expertise in designing and implementing robust internal control frameworks, risk assessment strategies, and compliance programs. Adept at leveraging global delivery centers to drive efficiency, scalability, and cost-effectiveness while delivering exceptional client service. Skilled in fostering client relationships, identifying business opportunities, and providing strategic guidance to enhance governance and operational resilience.

Core Responsibilities

1. Internal Controls Design & Implementation
   
• Develop and implement comprehensive internal control frameworks in alignment with COSO, SOX, and other regulatory standards.
  
• Conduct control assessments and gap analyses to identify weaknesses and recommend corrective actions.
  
• Advise clients on optimizing control environments to mitigate risks and enhance operational efficiency.
  
2. Enterprise Risk Management (ERM)
   
• Lead the development and execution of ERM programs, including risk identification, assessment, and mitigation strategies.
  
• Collaborate with executive teams to integrate risk management into strategic decision-making processes.
  
• Provide advisory on emerging risks, regulatory changes, and industry-specific challenges.
  
3. Global Delivery Center Operations
   
• Manage and coordinate global delivery teams to execute control testing, risk assessments, and compliance reviews efficiently.
  
• Establish service level agreements (SLAs) and performance metrics to maintain quality and consistency across global teams.
  
• Drive continuous improvement initiatives within global delivery operations, leveraging technology and best practices.
  
4. Advisory & Client Engagement
   
• Provide strategic guidance on internal controls and ERM to clients across various industries.
  
• Assist clients in preparing for regulatory audits and ensuring compliance with applicable laws and standards.
  
• Build and maintain strong client relationships, acting as a trusted advisor for governance and risk management.
  
5. Business Development
   
• Identify and capitalize on new business opportunities to expand service offerings and client portfolios.
  
• Develop and present tailored proposals to prospective clients, securing high-value engagements.
  
• Contribute to the firm’s growth strategy by developing innovative consulting solutions in internal controls and ERM.
  
6. Leadership & Team Development
   
• Mentor and lead cross-functional teams, fostering collaboration between onshore and offshore resources.
  
• Provide training on internal control frameworks, risk management methodologies, and global delivery practices.
  
• Ensure alignment of team efforts with client objectives and regulatory requirements.
  

Key Competencies

• Expertise in internal controls frameworks (e.g., COSO, COBIT) and ERM principles.
  
• Strong understanding of SOX compliance, governance, and risk assessment processes.
  
• Proficiency in managing global delivery operations and driving cross-border collaboration.
  
• Exceptional communication and relationship management skills for engaging with clients and stakeholders.
  
• Advanced analytical skills with the ability to identify and address complex risks and control issues.
  

Qualifications

• Education: Bachelor’s or Master’s in Accounting, Finance, or related field; CPA, CIA, or CISA required.
  
• Experience: 10+ years in consulting, with a focus on internal controls, ERM, and global delivery operations.
  
• Certifications: CPA (preferred); CIA, CISA, or CRISC highly desirable.
  

Achievements

• Designed and implemented an ERM framework for a global organization, reducing enterprise-level risks by 35%.
  
• Established a global delivery model for control testing, achieving a 25% reduction in costs while improving service quality.
  
• Led a multi-national SOX compliance engagement, ensuring timely completion with zero audit findings.