Manager, Product Design & User Experience (UX) Research

ROLE SUMMARY
The Digital organization powers Pfizer with putting medicines in the hands of patients, while maintaining the highest standards of innovative digital solutions. The Digital PGS Creation Center Team enables Pfizer Global Supply (PGS) to win the digital race in pharma and provides innovative digital solutions that unleashes the power of our people by allowing them to focus their time on value- add activities. Our solutions accelerate key PGS initiatives and help PGS sites realize benefits of continuous improvement more rapidly.
Solution Design & Adoption (SD&A) is a multidisciplinary team that enables End to End user experience efforts from the needs assessment through delivery and experience measurement, by using collaborative methods with a user-centered focus to ensure the best digital solutions are in the hands of our PGS and Digital PGS colleagues. Our team consists of two main areas under which our disciplines are divided across. Solution Design focuses on User Research, Design Strategy, Product Design and Design Systems Framework. Solution Adoption focuses on Trainings, Communications and Change Management of our digital PGS solutions. Our team operates as a horizontal shared service to enable entire Digital PGS creation center . (Digital Manufacturing, Digital Quality, Digital Supply, & Digital Site Network)
ROLE RESPONSIBILITIES
The Manager - Product Design & User Experience (UX) Research colleague's responsibilities include but are not limited to:

• Lead the vision and strategy of uniting all solutions under a common set of design methods , visual language, design and accessibility standards

• Translate insights and strategy into tangible design proposals to inspire and advance innovation

• Support design teams to scope initiatives, identify priorities, and deliver projects that have multiple stakeholders and moving parts within an Agile framework

• Guide the design process from framing a challenge to research, insights, concepts, UI design and metric collection

• Collaborate with, product owners, engineers, designers, and other stakeholders to synthesize data from multiple sources to communicate insights or recommendations in compelling and creative ways.
• Produce deliverables including personas, user interviews, user flows, information architecture, wireframes, interactive prototypes, user test plans and usability metrics to communicate with stakeholders
• Monitor and track progress throughout development and maintain quality of design standards
• Identify and understand business context, demands, and opportunities

BASIC QUALIFICATIONS

• A bachelor's degree is required. An advanced degree would be a plus
• 5+ years of experience in Product, Service, Interaction Design or related field

• A solid understanding and demonstration of user centric design principles

• An advanced proficiency with design and prototyping tools primarily Figma and design systems

• Ability to collaborate actively as part of a multi-disciplinary and global team s

• Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges

• Comfort with ambiguity and complex problems

• Organized, able to act independently, and able to switch between different projects in a fast-paced environment

• Familiarity in emergent technologies and how to apply them to different business challenges

• Ability to confidently present work and to accept or provide constructive feedback

• Experience utilizing Lean and Agile methodologies

PREFERRED QUALIFICATIONS

• UX, HFI, Agile, or equivalent certification highly desirable

• Strong visual design skills

• Pharmaceutical or Manufacturing Industry experience a plus

Please apply by sending your CV and a motivational letter in English.
Work Location Assignment: Hybrid
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Information & Business Tech
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