Manager, Technical Architect Salesforce

Summary

The Manager, Technical Architect, Salesforce will be a key leader reporting to the Director, Salesforce Engineering. This role will be responsible for defining the architecture, technical guidelines, and implementation roadmap for the Salesforce platform. This role will lead horizontal architectural solutions across multiple Salesforce products and be responsible for driving the technical architecture for large transformational initiatives. You must have experience with complex Salesforce enterprise implementations and leading business-critical projects with internal and external teams. This role is highly collaborative, technically focused, and requires excellent communication skills. Our organization is moving quickly and experimenting with and utilizing GENAI, please share with us how you have experimented and are using these technologies in your current role!

Job Description

Responsibilities:

● Build and manage a high-performing global team of engineers.

● Champion enterprise-level solutions and provide guidance for E2E platform architecture, ensuring horizontal platform capabilities.

● Contribute to Product Visions and Roadmaps established by Product Managers across Salesforce Sales Cloud, CPQ, Financial Force PSA, Service Cloud, Community Cloud & B2B Commerce.

● Create and drive the Strategic Salesforce Platform Roadmap to generate business value and ensure platform capability maturity.

● Identify and implement the latest industry trends and application releases, ensuring platform innovation, with a focus on GenAI and ML.

● Guide developing Platform Security guidelines and participate/lead projects that enable different capabilities to enhance security posture.

● Provide guidance in data governance initiatives to drive consistent and proper handling of data inside the platform and across the business.

● Oversee and review effort estimation, impact assessment and risk mitigation strategies for the team, always seeking efficiency.

● Optimize processes for efficient and quality engineering, including Product Management engagement, scrum, code review, release management, and QA.

● Mentor and coach to support growth opportunities for team leads and engineers.

● Proactively manage technical debt and ensure the Salesforce platform is consistently updated with the latest Salesforce releases and features.

Required Skills and Experience:

● Bachelor's Degree in Computer Science or related field or equivalent work experience.

● Excellent communication and team management skills to engage with business users and stakeholders, present ideas and solutions to meet requirements, and foster strong collaboration.

● Strategic problem solver with strong business knowledge and an ability to lead discussions involving technology options, with a focus on efficiency and optimization.

● Hands-on approach to leadership, willing to deep dive and roll up sleeves to accomplish what is needed.

● Ability to independently own and deliver complex projects end to end.

● 10+ years of experience working in Salesforce Platform (Architecture and Development), with hands-on experience on the Salesforce Platform, demonstrating horizontal architectural understanding.

● 3+ years of team management in complex, multi-platform environment. ● Demonstrated experience leading business-critical projects with internal and external teams.

● Experience with Generative AI and Machine Learning technologies. 

The US base salary range for this full-time position is $146,000 - $220,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.