Manager Talent and Leadership Development (36103)

Job Description Summary

The Manager Talent & Leadership Development manages programs and initiatives that support Team Member growth, leadership development, and organizational effectiveness across Agua Caliente Casinos. This role partners with leaders to strengthen culture and create opportunities for learning, development, and career growth.

Essential Duties and Responsibilities (other duties may be assigned)

• Manages talent development and learning initiatives that support Team Member growth and leadership capability.
• Develops and delivers learning programs aligned with the Agua Caliente Experience (ACE) and business objectives.
• Oversees new hire orientation and HR-related training programs.
• Supports performance management processes, including goal setting, talent reviews, and leader development.
• Develops leadership programs, career pathways, succession planning, and internal mobility initiatives.
• Manages Team Member surveys and feedback programs and partners with leaders to support engagement and continuous improvement.
• Manages tuition reimbursement and educational assistance programs.
• Partners with leaders and HR teams to identify development needs and recommend learning solutions.
• Evaluates program effectiveness and recommends improvements based on feedback and business outcomes.
• Utilizes learning technologies and systems to administer and track development activities.
• Participates in enterprise HR initiatives and special projects as assigned.

Supervisory Responsibilities

None

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

Signatory Ability

HR forms

Required Education and/or Experience

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Education, or a related field preferred; equivalent combination of education and experience may be considered.
• Three (3) to five (5) years of experience in learning and development, talent management, organizational development, or Human Resources required.
• Experience in a progressive learning environment with emphasis on job skills training in a casino environment.
• Experience working in a 4-Star resort and/or Forbes rated property preferred.
• Strong management and communication skills.
• Proficient with MS Office products and HRIS systems.
• Must be able to communicate in English; bilingual a plus.

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.  Must be able to work in a smoke filled environment.

Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.  Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.