Manager, Systems Engineering

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:

Manages daily operations in the department responsible for the planning and engineering of an organization's systems infrastructure.

Ensures that hardware and/or software are designed and installed in a manner that meets the needs of the organization.

Monitors systems performance and provides recommendations as required.

• Leads and supervises activities to plan, design, build, install, and monitor servers, virtualization environments, and server infrastructure such as Active Directory, monitoring and administration systems and other supporting technologies

• Oversees budgets and implements new technologies as needed

• Provides technical support and guidance in troubleshooting critical risks related to hardware/software problems and drives continuous improvement of products and processes

• Oversees an on-call function to provide 24/7 response to critical issues.

• Develops deep understanding in technical domain and demonstrates thought leadership in emerging areas

• Shares regular reporting on status updates to senior management

• Collaborates with external parties for IT procurement and vendor related IT issues

• Works with internal stakeholders (product team, senior management, etc.) which contribute to technical strategy and recommend industry best practices

• Mentors and guides staff

• Manages the hiring and training of new and existing staff, conducts performance reviews, provides leadership, technical guidance, and coaching to systems engineers

• Shares knowledge and develops staff to strengthen understanding of system engineering, business issues, and best practices

• Develops and communicates organizational objectives; inspire and motivate team members to achieve results

• Maintains and shares SLA and metrics for services provided

• Performs other duties as assigned

• Complies with all policies and standards

Education/Experience:

Requires a Bachelor's degree and 5+ years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:

• One or more of the following skills are desired.

• Knowledge of Microsoft 365 Cloud Computing platform

• Experience with Other: systems management, network management, and systems integration

• Experience with one or more of the following Other: infrastructure monitoring tools, service management tools, automation frameworks and/or shell scripting

• Strong understanding of data protection, access controls, zero-trust frameworks, and tools like Microsoft Defender for Cloud Apps, DLP, and audit logs 

• Skills in migrating legacy systems to modern cloud platforms and integrating disparate collaboration tools (e.g., Box, SFTP, Skype) into unified environments

Soft Skills:

• - Ability to lead/manage others

• - Collaboration and team building skills

• - Effectively coaches and delivers constructive feedback

• - Instills commitment to organizational goals

• - Ability to communicate and make recommendations to upper management

• - Effective conflict management skills

• - Develops and delivers effective presentations

• - Demonstrated negotiation skills

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act