At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
The Manager, Strategic Alliances, is responsible for developing and executing effective partner initiatives to expand Epiq’s business with key strategic partners including Legora, Harvey, Relativity and other leading Legal AI software firms. The role includes developing a management system to drive operational excellence as we expand our partnering activities. Contribute to an exciting and rapidly growing business by developing, tracking, and executing effective workflows with stakeholders across the business to deliver value from each partner relationship.
Essential Job Responsibilities
End-to-end ownership and support of partner program initiatives, including developing QBR (Quarterly Business Review) content and tracking initiatives and performance through regularly scheduled status calls.
Analyze trends and recommend opportunities for improvement and growth. Report on other business KPIs from both Epiq and the partner program POV to demonstrate revenue contribution to the business.
Actively seek ways to improve business reporting processes and interactions. Improve engagement interactions by streamlining and templatizing processes.
Manage partner co-selling initiatives: Track opportunities, pipeline, bookings, marketing activities, and development activities to provide measurable KPIs around the success of assigned relationships. Conduct regular review calls to track progress and identify any inhibitors.
Work closely with the sales team to manage and support workflows related to statements of work, proof of project execution, and partner incentives programs payments.
Provide first line of support for partner portal submissions and operations issues; Troubleshoot challenges and act as an escalation point to lead internal teams to a resolution.
Partner with the alliance lead and marketing to publish partner solution offers in partner marketplaces and joint sales tools; manage the lifecycle of solution offers - ensuring currency and accuracy.
Qualifications
5+ years’ experience partner alliance management including partner co-selling.
Salesforce experience; design & support effective lead flow process and reports. Integration of reports with Microsoft Power BI data visualization software.
Experience managing complex cross-team initiatives, engaging, and responding to stakeholders in a timely manner.
Strong project management experience, with exceptional skills at handling multiple, complex workstreams.
Strong collaboration and communication skills with ability to effectively influence internal stakeholders across all levels of the organization.
Analytical thinker who can translate business insights into recommended actions, business growth ideas.
Experience in the legal industry a plus.
Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Builds Talented Teams
Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
Focus on employee engagement
Build a strong talent pipeline
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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