Manager of Sales Deployment Engineering

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

We’re seeking a Manager of Solution Deployment Engineering to lead a high-performing presales team focused on solution engineering and technical enablement. You’ll play a critical role in shaping our go-to-market strategy, driving team performance, and scaling our ability to deliver technical solutions that support our mission.

This role is ideal for a hands-on leader who’s passionate about solving complex problems, building great teams, and delivering technical excellence in a mission-driven organization.

• Lead and manage a team of Solution Deployment Engineers supporting key customer engagements across the U.S.

• Drive daily operations, team enablement, and resource allocation to ensure high performance and scalability.

• Partner with Sales and Product leadership to align go-to-market strategy and roadmap planning.

• Contribute to team strategy to achieve monthly, quarterly, and annual revenue targets.

• Oversee onboarding, training, coaching, and performance management of all direct reports.

• Maintain deep technical knowledge of Flock Safety products and develop expertise across the competitive landscape.

• Attend customer meetings, trade shows, and field visits to support complex opportunities and solution design.

• Act as a key liaison between Sales Engineering and internal cross-functional teams (Product, Marketing, Customer Success).

• Track and report key performance indicators, identify areas for process improvement, and drive operational efficiency.
  

• 5+ years of experience in technology presales, solution engineering, or sales engineering.

• 2+ years of people management experience with at least 8 direct reports.

• Proven ability to recruit, coach, and retain top technical talent.

• Strong track record of onboarding and performance management.

• Excellent communication and presentation skills with both technical and non-technical audiences.

• Comfortable navigating a fast-paced, data-driven environment with shifting priorities.

• Naturally consultative — you enjoy solving problems and delivering customer-focused solutions.

• Strong collaboration skills with experience partnering cross-functionally across departments.

• Willingness to travel up to 25% to support customers and team members in the field.
  

• A mission-driven company focused on real-world impact

• Collaborative and inclusive team culture

• Competitive compensation and equity packages

• Comprehensive benefits and generous PTO

• The opportunity to be part of something bigger — helping eliminate crime and create safer communities
  

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Onboarding & Setup:

  • Complete company onboarding and join initial team meetings to get acquainted with the company’s culture and structure.

• Meet Key People:

  • Meet with managers and team leads to understand team roles and responsibilities.

• Learn Tools & Processes:

  • Get hands-on training with essential tools and learn about internal processes, documentation, and project management methodologies.

• Understand Team Functions:

  • Shadow team members to learn their day-to-day work, workflows, and how they collaborate.

• Product & Integration Knowledge:

  • Begin learning Flock’s product suite, integration processes, and technical protocols. Attend customer calls to observe real-world scenarios.

  • Shadow team members and receive training on integration testing, configuration, and validation.

The First 60 Days

• Establish credibility as a hands-on leader, implement early process improvements, and lay the groundwork for scaling.

  • Facilitate a team strategy session to align on mission, objectives, and near-term deliverables.

  • Collaborate with Sales and Product leaders to understand GTM priorities, roadmap dependencies, and high-value upcoming deals.

  • Implement/standardize team-level operating cadence (e.g., standups, deal reviews, technical enablement, feedback loops).

  • Identify and address any immediate resource capacity/coverage gaps.

  • Prioritize quick wins: update training/onboarding flows, technical documentation, or team playbooks as needed.

  • Begin engaging directly with customers on key opportunities to model technical excellence.

  • Start identifying talent development and coaching opportunities within the team.

90 Days & Beyond

• Demonstrate impact through improved operational rigor, stronger team performance, and deeper cross-functional alignment.

  • Launch initial process improvements or new tools/workflows (e.g., deal assignment, technical review cadences, template updates).

  • Formalize performance management practices (goals, feedback, KPIs).

  • Support team participation in customer meetings, trade shows, and field visits; start rotating presence to demonstrate visibility/support.

  • Track and report on critical team KPIs, linking engineering efforts to business outcomes.

  • Deepen partnership with Product, Customer Success, and Sales to gather feedback, escalate issues, and influence roadmap where needed.

  • Identify longer-term strategic talent needs (e.g., succession planning, hiring, cross-functional projects).

  • Establish a continuous improvement culture with regular retrospectives and action items.

The Interview Process

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.

[Recruiters please adjust this based on the standardized interview plan]

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are.

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field.

3. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.

4. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.

5. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day.

Salary & Equity

In this role, you’ll receive a starting salary around $114,800-191,300 as well as Flock Safety Stock Options. Flock does not offer bonuses.

The Perks

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2025, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.