Manager, Software Engineering - Remote

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Job Title

Manager, Software Engineering - Remote

Requisition Number

R7360 Manager, Software Engineering - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Manager, Software Engineering. Join us and support CSAA IG in achieving our goals.

Your Role:

The Manager, Software Engineering is responsible for leading our to lead our Digital Payment Transformation initiatives. This individual will lead multiple Agile teams comprised of highly skilled engineers responsible for migrating legacy payment applications to modern cloud-native systems using the AWS Serverless stack. This role will also focus on the design and management of APIs and integrations crucial to deliver secure, scalable, and customer-centric payment solutions. As an engineering manager will work closely with product, design, and architecture teams.

Your work:

• Team Leadership: Lead, mentor, and handle multiple Agile teams comprised of highly skilled engineers working on AWS Serverless technologies, fostering a culture of collaboration, innovation, and continuous improvement.

• Digital Payment Transformation: Oversee the technical delivery of digital payment solutions, including the migration of legacy payment platforms to modern, scalable AWS-based applications.

• Cloud Architecture and Integrations: Provide technical direction and support for designing cloud-native architectures using AWS services (Lambda, DynamoDB, API Gateway, etc.), and oversee the integration of various internal and third-party systems to ensure secure, reliable, and efficient payment processing.

• Project Management: Collaborate with cross-functional teams (product, design, architecture) to define project scope, timelines, and deliverables. Ensure timely delivery of high-quality software aligned with business goals.

• API Management: Lead the design, development, and management of RESTful APIs and microservices that power digital payment solutions, ensuring secure, scalable, and efficient communication between systems.

• Technical Leadership: Guide your team in best practices for coding, cloud infrastructure, Api design , integrations, and DevOps processes. Perform code reviews and ensure the team’s work adheres to high-quality standards.

• Stakeholder Communication: Act as the point of contact for leadership and stakeholders, providing clear communication on technical challenges, progress, and risks associated with digital payment transformation.

• Legacy Application Modernization: Develop and implement a roadmap for migrating existing legacy systems to a modern, cloud-based architecture, ensuring minimal disruption to current business operations.

• Innovation and Continuous Improvement: Stay abreast of the latest technology trends, particularly in cloud services and payment solutions, to recommend and implement innovative approaches that improve business outcomes.

Required Experience, Education and Skills:

• Bachelor's Degree in Computer Science or related field, or comparable experience

• 5+ years' experience in software development.

• Strong project management, analytical and problem-solving skills.

• Must be a focused, process-oriented Manager able to lead implementation of best practice controls and processes.

• Must be a highly-organized and results-oriented individual capable of providing technical leadership within the organization.

• Ability to communicate sophisticated ideas and solutions to both technical and non-technical audiences.

• Strong interpersonal skills, with demonstrated ability to form strong partnerships with business counterparts.

• Effective decision-making skills, even under pressure and while lacking all of the desired information.

• Thorough understanding of and validated delivery experience with both traditional and Agile (Scrum/Kanban) project methodologies.

• Demonstrated ability to adjust focus to meet changing priorities, strategic directions and shifting customer needs.

• Experience leading teams comprised of offshore, nearshore, vendor and local members.

• Experience leading applications in a hybrid environment of On-Premise, Cloud, and SaaS.

• Actively handles and leads stakeholders; responsible for ensuring stakeholders and leadership are well-informed of pertinent issues, concerns or challenges.

• Experience supporting sophisticated systems with significant integration points and external third-party systems through APIs.

What would make us excited about you?

• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues

• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)

• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)

• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

• COMMIT to being there for our customers and employees.

• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits 

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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