Manager, Global Security Operations Center (GSOC)

Vast is looking for a Manager, Global Security Operations Center (GSOC), reporting to the Senior Director, Security & Intelligence, you will help to proactively protect our people, property, space stations, mission control, astronauts, and more. 

This role will build our version of a Global Security Operation Center (GSOC), and execute STAR Center to accomplish all Vast’s needs, including an intelligence focused center to proactively mitigate risk as well as focussing on traditional security infrastructure.  We will build an industry leading center to ensure the safety and future success of Vast. 

This will be a full-time, exempt position located in our Long Beach location.

Responsibilities: 

• Build a world-class (or an out of this world-class) STAR Center, including global security operations, employee travel, emergency response, threat assessments, CCTV monitoring, access control monitoring, and global incident response.
• Coordinate with Mission Control during crewed space flight.
• Manage the day-to-day operations of our physical security technology, with the goal of safeguarding our employees, buildings, space stations, and more.
• Your team will manage and monitor all-source information and global crises to proactively identify and assess threats that could impact our business.
• Handle dispatch, response to alarms, intrusion alerts, calls, internal communciation, and emails from or related to our employees and properties.
• Create STAR Center’s playbook and standard operating procedures for operator and analyst roles, responsibilities, actions, SLAs, and incident response.
• Collect and analyze open source information, news, threat feeds, deep/dark web searches, and other available data to inform the business and mitigate risk.
• Work with security leadership to build and maintain relationships with local and federal law enforcement partners.
• Serve as the central point of monitoring, analyzing, and interpreting business risks and threats that may affect Vast.
• Lead a data driven and training focused center.  Maintain SLAs, quarterly business reviews, and predetermined key performance indicators.
• Support physical threat monitoring, response, and investigation.
• After designing and crafting STAR Center’s playbook, you will be responsible for the interviewing, hiring, and staffing of this new Vast STAR Center.
• You will work cross functionally within the Security team, and with partner teams to protect events, offices, while supporting our next generation business objectives.
• Your team will manage global access control and monitor the state of our security technology deployed across our global offices.

Minimum Qualifications:

• 6+ years managing a GSOC that incorporates operators and analysts
• You have additional experience in corporate security, intelligence analysis, public sector, protective intelligence, or security systems

Preferred Skills & Experience:

• You have experience building out GSOCs to support global locations.
• You have a demonstrated knowledge of physical security best practices, physical security systems, investigative techniques, and incident management.
• You have a demonstrated ability to identify, analyze, and evaluate large quantities of information and to communicate accurate and timely recommendations on business and security related risks. 
• You have experience with mass notification systems and/or incident management applications and experience managing real life crisis and incident response
• You are flexible to work non-traditional schedules including holidays, nights, and weekends, as needed for our 24/7 operation.

Additional Requirements:

• Ability to travel at least 5% of the time
• Ability to partner with the legal and compliance team to ensure STAR Center meets Vast’s ITAR/EAR export requirements
• Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), Certified Forensic Interviewer (CFI), Physical Security Professional (PSP), Professional Certified Investigator (PCI), a plus

Pay Range:

$125,000 - $155,000 USD