Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Five9, with its global headquarters in San Ramon, California, is looking for a highly motivated Manager of Revenue Accounting to join our Technical Revenue team. This hybrid position requires working in our San Ramon office three days a week and remotely for two days. The ideal candidate should possess strong technical accounting skills and an operational mindset. The main responsibility will be to help manage, build, and further develop a best-in-class revenue accounting and reporting team in a dynamic growth environment.
Responsibilities
- Lead and manage monthly revenue close, including allocations, flux analysis, journal entries, and reconciliation of revenue, deferred revenue, and accounts receivable related accounts. Ensure accuracy, completeness, and compliance with US GAAP and ASC 606.
- Prepare and review SEC disclosures such as remaining performance obligations. Ensure timely, accurate, and audit-ready documentation
- Research revenue accounting guidance as needed and prepare technical accounting memos. Proactively advise leadership on potential impacts of new accounting pronouncements and business model changes.
- Review systems and processes within the organization and drive cross-functional process improvements and automation initiatives to enhance efficiency, and scalability of accounting operations.
- Partner cross-functionally with key business teams, such as IT, Finance, Sales Ops, and Legal, to drive scalable solutions that support business growth and compliance.
- Coordinate internal and external audit requests, including preparation of supporting reports and documentation.
- Act as a strategic partner on cross-functional initiatives and special projects, such as system implementations. Assess and communicate accounting implications to senior leaders and ensure alignment with corporate objectives.
- Manage and develop a high-performing Revenue Accounting Team by providing coaching, performance management, and development opportunities.
- Foster a collaborative team culture focused on Five9 values.
Qualifications
- Bachelor’s degree in accounting or finance with a CPA license
- 10+ years of combined experience in a Big 4 or/and a global company
- Expert in ASC 606 regarding the SaaS or software industry.
- Experience in NetSuite Advanced Revenue Management (ARM), including an in-depth understanding of Items management, revenue recognition and reporting.
- Strong in excel skills.
- Experience in operational revenue accounting with a SaaS or software company
- Experience in motivating and leading a team.
Work Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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