Manager, Project Manager Enterprise Salesforce

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Project Management: Lead end-to-end Salesforce-related projects, including planning, execution, monitoring, and delivery. Define project scope, manage timelines, and coordinate cross-functional teams to ensure alignment with business objectives.
• Salesforce Technical Support: Serve as the primary point of contact for Salesforce support, troubleshooting issues, implementing solutions, and supporting configuration, testing, and deployment of enhancements and integrations.
• Stakeholder Collaboration: Work closely with developers, administrators, and business stakeholders to ensure platform stability, performance, and alignment with user needs.
• Process Improvement: Identify and implement opportunities for process optimization and automation within the Salesforce environment.
• Compliance & Governance: Ensure adherence to data governance, security policies, and regulatory requirements. Respond to compliance-related requests and audits with accurate documentation and timely follow-up.
• Vendor & Financial Management: Manage vendor relationships and oversee annual payment processes, ensuring timely execution in accordance with contracts and budget guidelines.
• Documentation & Reporting: Maintain comprehensive project documentation, including deliverables, deadlines, status reports, and stakeholder communications.

• 5+ years of experience in Salesforce administration and operations, preferably within operations or Plan Sponsor Services.
• Strong understanding of Salesforce architecture, configuration, and administration.
• Proven experience managing projects through the full lifecycle.
• Proficiency in creating reports, dashboards, and workflows.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

• Salesforce certifications.
• Ability to translate business needs into technical requirements.
• Experience leading Salesforce-related projects or teams.
• Familiarity with Salesforce Lightning and related platforms.
• Strength in problem-solving, collaboration, and decision-making.
• Growth mindset with a focus on continuous improvement.
• Strong execution and delivery skills.

• Bachelor’s degree preferred, or equivalent professional training/experience.
• High School Diploma or General Equivalency Diploma (GED).

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.