Manager, Program Manager, Engineering - Supporting Exposure Management (Remote, GBR)

About the Role:

We are CrowdStrike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. We’re investing in program managers who are energetic, eager to learn, flexible and capable of managing large scale/complex engineering projects in a fast-paced environment. 

As a Program Manager, you’ll be responsible for supporting the Exposure Management product team. Falcon Exposure Management is the world’s only AI-powered exposure management offering, built on pioneering adversary intelligence to secure all critical attack surfaces, including complete attack surface visibility, AI-powered risk prioritization, and consolidated point products with a unified platform delivered from a single agent. 

Your primary focus will be two-fold. You will be driving the scheduling, scoping and end-to-end execution of projects for the Product Group, working directly with Engineering Developers, Product Managers, and Dev Managers to ensure timely delivery against the roadmap. You will work closely across functional teams, and across geo-locations in Europe, the United Kingdom, India, Israel, and the United States to collaborate and ensure dependencies are well known, critical issues are identified and driven to resolution. In addition, you will be responsible for the management of a growing team of Program Managers in the UK, India, and the United States. 

What You'll Do:

Program Manager Responsibilities:

• Partnering and direct facilitation with teams at all levels; from in the weeds with developers on projects to summations at the executive level. 

• Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines. 

• Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product Groups. 

• Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks. 

• Proactively tracks the status of project activities and ensures that schedules and priorities are being met. 

• Ensures critical issues are identified, tracked through resolution, and escalated if necessary. 

• Proactively manages daily/weekly project communication and status reporting. 

• Leads Scrum meetings and creates and follows up on meeting minutes/action items. 

• Flexibly working across timezones to help coordinate and follow up on work. 

• Willingness to travel both locally and internationally several times a quarter. 

People Management Responsibilities:

• Ability to engage in a participative style of management, providing guidance to direct reports on expectations, implementation best practices and next steps, while allowing them space to determine a course of action and execute. 

• Promotes employee empowerment by actively involving the team members in the direction of the program management team, product groups, and the business as a whole. 

• Actively encourages each team member to find their own self-direction (based on guidance) and to be intrinsically motivated rather than externally motivated. 

• Ability and willingness to make time for team members (weekly 1:1s, ad-hoc syncs) while supporting a program of projects. 

• Engages in a collaborative and open feedback model (giving and receiving honest feedback in a constructive manner). 

• Models ideal behavior and best practices for your direct reports by being an individual contributor as well as a people manager. 

• Understands where practices and policies must be aligned with the group vs where there is flexibility for outliers and ensures adherence.

What You'll Need:

• Must be proficient in the use of Jira (query/ticket creation, board creation and facilitation). 

• 5+ years of experience working in a program and project management capacity for software development. 

• 3+ years of experience in people management (+ in relation to support of software development teams). 

• 1+ years of experience as a ScrumMaster. 

• Experience with and exposure to large scale platforms (cloud technologies), complex inter-dependent technologies. 

• Seasoned team coach that manages and alleviates (instead of running from) persistent obstacles. 

• Experience with Software Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum, Sprints and User Stories. 

• Experience owning a program, portfolio of products, features; breaking down user stories and requirements, planning milestones, and being an active resource for technical teams. 

• Excellent written and verbal communication skills are required. 

• Must enjoy consensus-driven environments where collaboration, honest and open communications are paramount. 

• Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team. 

• Must exhibit meticulous attention to detail, and have the ability to make logical, timely decisions. 

• Excel at proactively and independently driving results in small team environments. 

• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment. 

• Ability to extrapolate context from complex technical conversations, and provide teams with valuable summations around action items and next steps. 

Required in lieu of a cover letter:

In order to highlight what would make you a valuable asset to the CrowdStrike Program Management team, we'd like to know what a day in your "project management" life looks like. More specifically, please tell us about a single project in particular which required your leadership and fortitude to turn the tides of potential disaster. Using an intro paragraph to provide a brief summary of the problem the project was looking to solve and no more than 10 bullet points of "Actions Taken" by you specifically that led to the project's successful outcome.

NOTE: You will need to attach your "Day in the Life" document as an additional document to your Resume/CV when applying to the position.

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